Sr. Manager - 3PL

Focus • Carson, CA

11h

About The Position

The 3PL Manager is responsible for overseeing the full lifecycle of high-end furniture logistics-from receiving manufacturer shipments to managing the final "White Glove" home delivery. You act as the bridge between national accounts (retailers) and the local delivery teams. The "Metropolitan" Difference: If you are preparing a resume or prepping for an interview for this specific company, focus on these three pillars: Damage Mitigation: Because they ship expensive, heavy items, showing you can reduce "claims" is your biggest selling point. Last-Mile Logistics: They aren't just moving pallets; they are moving items into people's living rooms. Customer Service: Since they represent high-end brands, the manager must ensure the delivery "experience" matches the brand's price tag.

Requirements

• 3-5 years in warehouse management, specifically within 3PL or Furniture Logistics.
• Proficiency in WMS (Warehouse Management Systems) and routing software.
• Deep understanding of OSHA standards and DOT regulations for local delivery fleets.

Nice To Haves

• Knowledge of furniture repair or "deluxing" (pre-delivery inspection).

Responsibilities

• Oversee the scanning and tracking of high-value freight.
• Act as the primary point of contact for 3PL clients, providing real-time updates on inventory levels, transit times, and delivery completion.
• Direct daily activities including labor scheduling, dock management, and the supervision of "Scan Discipline" (ensuring every item is tracked at every touchpoint).
• Ensure delivery teams are trained in Metropolitan's specific assembly and installation standards for luxury furniture.
• Monitor metrics including Damage Ratios, On-Time Delivery %, and Warehouse Throughput.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed