In this role, you’ll play a critical part in delivering a seamless, compliant, and employee-centered leave experience across the organization. You’ll administer a wide range of leave programs and partner closely with third-party administrators, state agencies, and internal teams to ensure leaves of absence, disability, and workers’ compensation are coordinated effectively and accurately. Your work will directly support employees during some of their most important moments, balancing empathy with precision and regulatory rigor. You’ll serve as a trusted subject matter expert, applying deep knowledge of federal, state, and local leave laws while ensuring company policies are followed consistently. From intake and eligibility determination through return-to-work coordination, you’ll manage complex cases with discretion, sound judgment, and a service-focused mindset. Clear communication with employees and managers will be central to your success, as will your ability to meet deadlines, maintain confidentiality, and ensure data integrity across systems. Collaboration will be at the heart of your day-to-day work. You’ll partner with HR, Legal, Payroll, Benefits, Disability Management, Workers’ Compensation, and operational leaders to review cases, support return-to-work planning, and transition employees into the interactive process when additional accommodations are needed. You’ll also contribute to continuous improvement by identifying trends, developing training, and supporting strategic leave management initiatives that strengthen the employee experience and business outcomes.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees