SR Lead Solution Architect FDE (East Coast)

Alkira

1d • $118,079 - $216,482

About The Position

Alkira is seeking a Senior Lead Solution Architect to support new and existing clients using its Network-Infrastructure-as-a-Service platform. Solutions Architects embed directly with strategic enterprise accounts and work hands-on across the customer lifecycle, from presales technical validation through production deployment, adoption, and expansion. The role sits at the intersection of Sales, Engineering, and customers, demonstrating Alkira’s technical capabilities, building solutions alongside customer teams, and helping enterprises transform their networks.

The architect leads technical evaluations and architecture discussions, designs and deploys customer solutions, and develops automation and integrations to accelerate deployments. The role also provides technical workshops, troubleshooting, and customer-success ownership, while relaying customer needs to Product Management and Engineering and driving requested features through implementation.

Requirements

• Strong cloud and networking fundamentals.
• At least 3 years in a customer-facing technical role, such as consulting, solutions architecture, sales engineering, or professional services.
• At least 1 year of hands-on experience architecting and deploying cloud solutions on AWS, Azure, GCP, and/or OCI.
• Hands-on experience designing and building hybrid and public cloud infrastructure.
• Strong networking background in routing technologies and network security.
• Proficiency with infrastructure-as-code and automation tools, such as Terraform, Ansible, Python, and REST APIs.
• Strong passion for customer outcomes and building long-lasting professional relationships.
• Flexibility to travel to customer sites.
• Excellent written and verbal communication skills.

Nice To Haves

• Experience in large-scale network design or deployment.
• Relevant technical certifications.
• BA, BS, or MS degree.

Responsibilities

• Embed with strategic customers as the hands-on technical owner from evaluation through production deployment.
• Lead network architecture discussions with customers and partners.
• Design, build, and deploy Alkira-based solutions in customer environments using best practices.
• Develop automation, integrations, and tooling using Terraform, APIs, and scripting to accelerate customer deployments.
• Collaborate directly with customer networking, cloud, and platform teams.
• Conduct technical workshops, trainings, and whiteboard sessions for customers and partners.
• Create design and architecture best practices, reference architectures, and deployment guidelines.
• Provide deep technical support and troubleshooting for customers, escalating issues and driving resolution with Engineering.
• Own customer success on key accounts from adoption and expansion perspectives.
• Work with Alkira Product Management and Engineering to provide customer-informed feedback on upcoming features.
• Track and drive key customer feature requests with Product Management through implementation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed