Sr. Key Accounts Manager - Supermarket

Dawn Food Products Inc•Any City, ID

11d•$124,750 - $212,070•Remote

About The Position

A Senior Key Account Manager at Dawn inspires confidence in enterprise customers with a well-articulated vision for Dawn bakery solutions and a compelling story about how to execute projects. They bring strong business acumen and political savvy to effectively navigate and achieve results in large, complex organizations. Our Senior KAMs build strong relationships and know how to positively influence challenging situations. They excel in ambiguous situations, gathering information to fully understand project needs. Senior KAMs drive profitable sales with our largest customers by accessing key decision-makers, earning trust, and building excellent relationships. Senior KAMs at Dawn generate valuable business insights and collaborate with customers to innovate bakery product solutions that drive mutual growth. They are just as effective at empowering our internal cross-functional teams to create great customer experience for key accounts. Our Senior KAMs bring Dawn values to life in every interaction, every day.

Requirements

High School Diploma or General Education Degree (GED) required
Bachelor’s Degree in Business Administration, Sales, Marketing, or a similar discipline, or 10 years of relevant professional experience in lieu of a degree.
A minimum of 7 years of experience in selling or marketing within the supermarket channel or transferable B2B sales experience
A minimum of 5 years of experience and the ability to manage key accounts, drive sales growth, leverage existing relationships, and deliver profitability
Established financial acumen; ability to partner with Key Account customers, acting as an informed and knowledgeable consultant and solution provider to help them succeed
Experience in preparing and managing customer contracts, effectively negotiating with key accounts, and closing new business
Hands-on experience and/or knowledge with Customer Relationship Management (CRM) software; Salesforce is preferred
Proficient with multiple software applications, user interfaces, and digital technologies, including Salesforce or similar, and Microsoft Office Suite
Able to travel up to 50% of the time
Key skills and competencies: Key Account Management, Sales Strategy, Customer Relationship Management, B2B Sales, Supermarket Channel Sales, Negotiation, Sales Forecasting, CRM Software, Business Acumen, Cross-Functional Collaboration
Extensive knowledge and experience selling to supermarkets (ISB – in-store bakeries)
Demonstrated sales experience selling to and managing national or large regional accounts; preferred experience with triangle (multi-partner) sales.
Experience supporting multiple customer stakeholders (e.g., buyer, purchasing, operations, R&D – research and development, and more)
Occasional standing, walking, bending, and reaching may be required during normal work activities.
Ability to lift and/or move up to approximately 15 pounds, and infrequently up to 25 pounds may be required.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus on computer and non-computer tasks

Nice To Haves

Successful history of prospecting within national or large, regional accounts
Working knowledge and experience with bakery operations and products is strongly preferred, along with a background in bakery production or a similar ingredients-based industry.
Established baking industry network of brokers and small to mid-size manufacturers (SMM)
Sales leadership experience within the food wholesale industry
Proficient Spanish-speaking and comprehension skills to support day-to-day business communication are beneficial

Responsibilities

Develop and execute successful short and long-term regional strategic plans for key account initiatives with Dawn product and service solutions, driving growth within respective accounts to meet sales objectives.
Support and reinforce all relevant North America campaigns, launches, and promotions, partnering with sales, marketing, and regional leadership to influence the timing and execution of these events within key accounts.
Strengthen Dawn’s sales culture, drive strategy, and achieve our vision for success.
Demonstrate leadership skills in teams and with individuals, building the strengths of Associate Key Account Managers (AKAM) by modeling Dawn’s Values and supporting our Circle of Excellence.
Reinforce principles, clearly communicate expectations, and ask powerful questions that guide an AKAM’s knowledge and skill development.
Display an executive presence in customer relationships, which builds trust and confidence in Dawn's product and service solutions.
Proactively support customers, anticipating needs or concerns, always hoping to exceed expectations.
Recognize the unique qualities of each person and keenly observe strengths, bringing out the best in others.
Navigate internal teams with ease and are equally comfortable in a customer’s executive office or manufacturing facility.
Bring the right people into discussions at the appropriate time, managing priorities and leading outcome-based meetings.
Optimize enterprise CRM tools (Salesforce) to document and track opportunities.
Manage the flow of information, recognizing what’s important for different stakeholders.
Monitor sales forecasts and compile portfolio business reports.
Facilitate timely communication with customers, building trust at every opportunity.
Attend and participate in regional trade shows, product demonstrations, plant tours, and customer events.
Participate in relevant professional associations and industry-specific groups to further our business and support employee development.
Other duties as assigned

Benefits

Industry-leading health insurance on Day 1!
Competitive Pay
401(K) + company match
10 Paid Company Holidays
Paid Time Off
Professional training
An opportunity for career advancement, working as part of an empowering workforce
Comprehensive health and well-being coverage
Competitive compensation packages
Award-winning benefit offerings
Generous 401(k) matching program
Tuition assistance and educational programs