Sr. Key Account Manager

Crocs, Inc. • Westwood, MA

3d • $139,000 - $149,000 • Hybrid

About The Position

The Sr. Key Account Manager for HEYDUDE is responsible for driving growth across assigned wholesale accounts, delivering on sales and profitability targets, and building strong, long-term retail partnerships. This role leads end-to-end account management, identifies new business opportunities, and collaborates cross-functionally to maximize brand performance in the marketplace. Reports to the Director of Sales within the Sales organization.

Requirements

• BA/BS degree in Business, Marketing, or related field—or equivalent experience
• 7–10 years of sales experience, including 5+ years in footwear and key/strategic account management
• Strong understanding of the U.S. retail and wholesale landscape, including consumer and market dynamics
• Proven ability to drive sales growth, manage complex accounts, and influence outcomes with internal and external stakeholders
• Strong business acumen, including retail math, forecasting, and performance analysis
• Excellent communication and presentation skills
• Highly collaborative with the ability to build relationships across cross-functional teams
• Proficiency in Microsoft Office (Excel and PowerPoint essential); willingness to travel as needed (~50%)

Responsibilities

• Drive revenue growth and profitability across assigned accounts by achieving or exceeding sales targets and seasonal objectives
• Manage end-to-end account ownership, including order acquisition, fulfillment oversight, compliance issues, and returns management
• Build and execute strategic account plans to grow market share, optimize assortment, and strengthen retailer partnerships
• Lead sell-in and sell-through performance in partnership with marketing and retail teams; monitor inventory, pricing, and markdown strategies
• Identify and develop new business opportunities while expanding existing account relationships
• Analyze sales performance, marketplace trends, and competitor insights to inform strategy and decision-making
• Deliver compelling sales presentations aligned to seasonal merchandising and brand initiatives
• Collaborate cross-functionally (e.g., operations, demand planning, finance, marketing) to ensure seamless execution and strong customer experience

Benefits

• medical
• dental
• vision coverage
• life and AD&D
• short and long-term disability coverage
• paid time off
• employee assistance
• participation in a 401k program that includes company match
• many other additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree