Sr. IT Warehouse Technician
ID Logistics US•Country Club Hills, IL
•$65,000 - $68,000•Onsite
About The Position
The Sr. Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support computer systems and networks aiming for the highest functionality. They must have knowledge of Warehouse process, computer software, hardware, RF equipment and a variety of internet applications. The ideal candidate will have great troubleshooting abilities and attention to detail. The goal is to build and maintain efficient operational performance within the warehouse to optimize the role of technology on business sustainability in a 3PL packaging and fulfillment warehouse.
Requirements
- Knowledge of Warehouse process
- Knowledge of computer software
- Knowledge of hardware
- Knowledge of RF equipment
- Knowledge of a variety of internet applications
- Great troubleshooting abilities
- Attention to detail
Responsibilities
- Develop and maintain local networks in ways that optimize performance
- Perform system trouble shooting and analysis of warehouse operational equipment and systems
- Develop strategies for short- and long-term goals to meet or exceed expectation of the warehouse operations
- Support PowerShell scripting/automating
- Own the relationship with between technical operations and production operations
- Package software installations on many computers at a time
- Ensure security and privacy of networks and computer systems
- Perform troubleshooting to diagnose and resolve problems
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
- Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Maintain records/logs of repairs and fixes and maintenance schedule
- Identify computer or network equipment shortages and place orders
- Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
- Observe all company safety rules and assist in enforcement as appropriate.
Benefits
- health, dental, and vision insurance
- 401(k) matching
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
