Sr IT Systems Technician

Daily's Premium Meats•Saint Joseph, MO

1d•Onsite

About The Position

SUMMARY: Responsible for supporting the information systems and assisting with production systems within the bacon plant. Work will be primarily performed in the plant location, but can assist with other locations including St Joseph, Salt Lake City, Missoula, and the corporate location in Kansas City. Maintain industry specific equipment including CAT2 system devices, ADP Timeclocks, and automated equipment. This role will have weekend on-call requirements and will be the backup to the Information Systems Manager as needed.

Requirements

2 to 5 years of IT Help Desk and or IT repair experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedures manuals, building/equipment drawings and schematics
Must be able to effectively communicate in English including reading, writing, and speaking.
Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
Must be able to solve problems quickly and with good judgment
Ability to use computers and all standard programs used by the industry and the ability to learn and effective use all other computer programs that are or be made available

Nice To Haves

IT Technical Degree preferred. Minimum Associates a plus.
Certifications are desired such as to A+, Network +, Security+ or equivalent OTJ is acceptable.
Bilingual in Spanish is desired
Strong experience using Active Directory, GPO. Microsoft SQL would be a plus.

Responsibilities

Design, manage, and implement break/fixes for any issues that arise within laptop/desktop computers or IP production equipment
Assist with application and desktop support, monitoring and maintaining all the Company's computer systems
Must be able to assist with design and implementation of production floor projects. This can require a fair amount of time on the production floor where we produce bacon. Forklifts, conveyors, slicers, smokehouses, and other industrial machines are present.
Perform routine preventative maintenance.
Working with the Maintenance Department collaborate on network hardware installation projects.
Assist Information Services team with remote Windows support responsibilities
Implement and follow best practices for networking department
Serve as a Help Desk resource for resolving Windows, Cat System, or other system issues, both during and after regular working hours
Create, maintain, and discover ways to automate any IT department processes leading to site consistency
Ability to write routine daily activity reports and correspondence and develop project schedules.
Special project work as needed. Other duties within the department as assigned.
Act as backup to the IT Manager.