Sr. IT Project Manager

Clearwater Analytics•Boise, ID

About The Position

The Sr. IT Project Manager leads IT and facilities projects from initiation through closure. The role develops project plans covering scope, timelines, resources, and budgets; monitors progress, risks, and issues; and coordinates internal teams, contractors, and vendors to deliver work on time and within budget. Facilities initiatives may include office buildouts, renovations, relocations, space planning, and infrastructure upgrades, with attention to limiting disruption to business operations. The position collaborates with business leaders, IT teams, facilities staff, end users, developers, engineers, system administrators, and facilities technicians to define requirements, align objectives, assess technical feasibility, and communicate project status and changes. It also supports evaluation of technologies and equipment, change implementation and user training, safety and regulatory compliance, quality assurance, performance tracking, and project budget management.

Requirements

  • Bachelor’s degree in information technology, Computer Science, Construction/Facilities Management, Business Administration, or a related field.
  • At least 6 years of experience in project/program management, including at least 4 years managing IT and/or facilities implementations.
  • Strong understanding of IT systems, including SDLC and infrastructure, and facilities operations, including buildouts, space planning, physical infrastructure, and vendor management.
  • Proven experience leading cross-functional teams and managing multiple projects simultaneously.
  • Excellent communication, leadership, and interpersonal skills.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Familiarity with project management tools such as Jira, SharePoint, and Microsoft Project, and methodologies such as Agile, Scrum, and Waterfall.

Nice To Haves

  • PMP, Agile, or Scrum certification.
  • Working knowledge of facilities, building codes, safety standards, and contractor/vendor management.

Responsibilities

  • Lead planning, execution, and delivery of IT and facilities projects from initiation to closure.
  • Develop project plans covering scope, timelines, resources, and budgets.
  • Monitor and report project progress, risks, and issues, and ensure timely resolution.
  • Coordinate internal departments, contractors, and external vendors to meet project deliverables on time and within budget.
  • Plan and manage facilities projects, including office buildouts, renovations, relocations, space planning, and infrastructure upgrades.
  • Manage facilities vendors and service contracts while minimizing disruption to business operations.
  • Gather requirements and align project objectives with business leaders, IT teams, facilities staff, and end users.
  • Facilitate stakeholder communication and provide updates on project status and changes.
  • Work with technical and facilities teams to ensure feasibility and adherence to best practices.
  • Assist in identifying and evaluating technologies, equipment, and functionalities that could improve business processes and the work environment.
  • Apply change management processes for production and facilities changes, supporting future readiness and regulatory compliance.
  • Facilitate training sessions and create documentation to guide users through system and facilities changes.
  • Identify project risks and issues and develop mitigation strategies.
  • Ensure facilities projects meet health, safety, and building code requirements.
  • Ensure deliverables meet quality standards and business requirements; conduct project reviews and retrospectives.
  • Track performance against KPIs and metrics, report regularly to management, and conduct post-project evaluations.
  • Manage project budgets, allocate resources efficiently, track expenses, and report budget adherence and variances.
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