Sr. IT Infrastructure Engineer / Technical Generalist
About The Position
We are seeking a Senior IT Infrastructure Engineer to support a large-scale, on-premise enterprise environment across multiple sites in the Phoenix metro area. This role is highly hands-on, focusing on network, systems, and data center infrastructure, with responsibility for maintaining and supporting critical operational environments. The ideal candidate is a technical generalist with strong experience across networking, infrastructure, and data center operations, who is comfortable working directly with hardware, traveling between sites, and supporting mission-critical systems in a regulated, high-safety environment.
Requirements
- 5–10 years of experience in IT infrastructure, systems engineering, or network engineering roles
- Strong hands-on experience with: Cisco networking technologies
- Strong hands-on experience with: Palo Alto firewalls (or similar enterprise firewalls)
- Experience supporting data center environments (racking, cabling, power, cooling)
- Working knowledge of VMware virtualization platforms
- Experience with monitoring and management tools (e.g., Splunk, ManageEngine)
- Understanding of patch management and system lifecycle processes
- Familiarity with ITIL frameworks and operational processes
- Ability to troubleshoot across multiple infrastructure domains (network, systems, hardware)
- Strong communication and problem-solving skills
- Ability to work in a hands-on, field-based role across multiple locations
- Must have a clean safety record and ability to work in regulated or industrial environments
Nice To Haves
- Experience with backup and recovery platforms (e.g., Cohesity or similar)
- Exposure to enterprise storage or compute platforms (Dell or similar)
- Experience supporting distributed or multi-site environments
- Background working in industrial, energy, or highly regulated environments
- Relevant certifications (e.g., Cisco, VMware, or security certifications)
Responsibilities
- Provide hands-on support for network, systems, and infrastructure environments across multiple sites
- Install, configure, and troubleshoot network equipment, including Cisco networking and Palo Alto firewalls
- Support data center operations, including racks, cabling, power, cooling, and hardware installations
- Manage and maintain virtualized environments (VMware) and supporting infrastructure
- Support backup, recovery, and data protection solutions (e.g., Cohesity or similar)
- Monitor and support systems using tools such as Splunk and ManageEngine
- Perform patch management, system updates, and maintenance activities
- Troubleshoot and resolve infrastructure issues across network, compute, and storage layers
- Follow and support ITIL-based processes, including incident, change, and problem management
- Collaborate with internal teams to ensure system reliability, performance, and operational stability
- Support infrastructure deployments, upgrades, and lifecycle management activities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
101-250 employees
