Sr. IT Infrastructure Analyst - Cyber Security

Niagara Water•Diamond Bar, CA

10h

About The Position

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Sr. IT Infrastructure Analyst - Cyber Security This is a hands-on operational role with 24x7x365 on-call responsibilities, maintaining SLAs for the infrastructure supporting Niagara’s critical business applications hosted in the datacenters and remote manufacturing facilities.

Requirements

6 Years – Experience in monitoring/supporting core infrastructure such as: MFA both Cisco DUO and Microsoft Authenticator, Specops Password Policies (breeched and duplicate passwords) , On Prem Active Directory (Microsoft) , Microsoft Entra/Azure Cloud (enterprise applications, email, sign-in logs) , OS (operating system) vulnerabilities (patches & updates)
6 Years – Experience in reviewing/analyzing audit trails, logs, events for Darktrace, Mimecast, Sophos MTR, QRadar, Data Exfiltration, Fluke, NetFlow, Prime, SolarWinds, OEM
3 Years – Experience managing projects experience may include a combination of work experience and education
Technical Proficiency: Experience and background in the relevant technologies. The ability to stay abreast of new technologies and adapt / apply them to changing business environments. Includes the ability to educate oneself on technologies through not only formal training, but self-study and research. Includes the ability to foster strong vendor and partner relationships.
Troubleshooting Skills: Ability to analyze complex network issues quickly; Emphasis on troubleshooting ability and problem resolution for application issues, network issues and virus mitigation.
Project Management Skills, Time-Management Skills and Documentation Skill: The ability to prioritize, coordinate and manage multiple tasks / projects simultaneously. Includes information organizational skills, design drawing and documentation.
Communication Skills: Excellent written and oral communication skills; ability to communicate effectively to all levels of technical staff, end-user communities, and various levels of management.
Cisco Routing and Switching Technologies
Firewalls (PIX, ASA, FWSM)
Routing Protocols (emphasis on EIGRP and BGP)
Bachelor's Degree in Computer Science, related field, or equivalent work experience

Nice To Haves

8 Years– Experience in monitoring/supporting core infrastructure such as: MFA both Cisco DUO and Microsoft Authenticator, Specops Password Policies (breeched and duplicate passwords) , On Prem Active Directory (Microsoft) , Microsoft Entra/Azure Cloud (enterprise applications, email, sign-in logs) , OS (operating system) vulnerabilities (patches & updates)
8 Years – Experience in reviewing/analyzing audit trails, logs, events for Darktrace, Mimecast, Sophos MTR, QRadar, Data Exfiltration, Fluke, NetFlow, Prime, SolarWinds, OEM
6 Years – Experience managing people/projects experience may include a combination of work experience and education
Master's Degree in Computer Science, related field, or equivalent work experience
Elementary Proficiency, Spanish

Responsibilities

Maintain the integrity of the infrastructure hardware as needed to meet SLAs.
Implement and monitor security policies & procedures.
Maintain equipment, configurations, and logs / Assist with network MAC (moves, adds, changes)
Monitor connectivity and performance of system performance at remote sites.
Utilize and monitor networking tools (Fluke, NetFlow, Prime, SolarWinds, OEM) to maintain SLA’s.
Update all documentation, execute firmware and patch deployment to all devices.
Maintain Event logs, review as needed for root cause analysis.
Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Benefits

Our Total Rewards package is thoughtfully designed to support both you and your family:
Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
Paid Time Off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical, including virtual care options
Dental
Vision
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
Tuition reimbursement, college savings plan and scholarship opportunities
And more!