Sr. IT Business Analyst
About The Position
Nissha Medical Technologies (NMT) is a global Contract Development and Manufacturing Organization (CDMO) where people, purpose, and technology come together to advance healthcare. Headquartered in the United States, NMT is the medical devices business unit and a wholly owned subsidiary of Nissha Co., Ltd., a publicly traded Japanese company based in Kyoto, Japan (TSE: 7915). Across our global organization, our teams collaborate to design and manufacture innovative medical devices and solutions that make a real difference in patients’ lives. We partner closely with our customers to solve complex challenges, move ideas forward, and support products from concept through commercialization. Our work spans patient monitoring, surgical and interventional solutions, precision components, and emerging technologies, all grounded in a strong culture of quality, accountability, and continuous improvement. At Nissha Medical Technologies, we believe our success is driven by our people. We foster an environment where curiosity is encouraged, teamwork is valued, and individuals are empowered to grow their skills and careers. If you’re motivated by meaningful work, collaboration, and the opportunity to help shape the future of healthcare, you’ll find a place to belong at NMT.
Requirements
- Bachelor’s degree in Business, IT, Computer Science, or related field
- 5+ years experience as a Business Systems Analyst supporting ERP systems
- Strong experience in Manufacturing and Supply Chain domains
- Experience working with cross functional and global teams
- Experience delivering solutions across full SDLC lifecycle, from requirements gathering to deployment and maintenance
- Proven ability to manage multiple concurrent workstreams
Nice To Haves
- Hands-on experience with Oracle Fusion or similar ERP systems SCM: Manufacturing, Procurement, Inventory, Planning
- Experience with: System configurations and approval workflows
- Experience with: OTBI reporting, HDL, integrations (APIs, extracts)
- Experience with global ERP implementations or site rollouts
- Experience in hybrid Agile/Waterfall delivery models
- Experience supporting post-go-live hypercare
- Strong analytical, documentation, and communication skills
- Ability to work independently and drive outcomes
- Strong ownership and accountability
- Ability to solve complex problems and drive resolution
- High attention to detail and quality of deliverables
- Ability to influence without authority
- Effective communication across all levels of the organization
- Strong understanding of end-to-end business processes
Responsibilities
- Lead solution design and recommend scalable system approaches
- Translate business needs into clear functional and technical specifications
- Drive delivery across implementations, enhancements, and support work
- Ensure alignment with enterprise architecture and global design
- Serve as SME across Manufacturing and Supply Chain processes: Work Orders, Outside Processing (OSP), Procurement, Inventory, Planning
- Troubleshoot complex transactional issues and identify root cause
- Understand upstream/downstream impacts across integrated modules
- Own end-to-end resolution of production issues
- Lead root cause analysis and implement long-term fixes
- Coordinate across business, IT, and vendors to resolve issues quickly
- Reduce recurring defects through structured problem management
- Lead enhancement lifecycle from intake through deployment
- Facilitate discovery session and identify process improvement opportunities
- Drive prioritization aligned to business value and system impact
- Challenge non-scalable or non-standard requests
- Lead requirements, testing, and deployment support to site implementations
- Support global ERP rollouts and system migrations
- Drive standardization across sites while managing local requirements
- Support go-live and hypercare stabilization
- Lead UAT strategy, script development, and execution
- Coordinate defect tracking, triage, and resolution
- Ensure high-quality, reusable test assets and documentation
- Engage stakeholders to clarify requirements and manage expectations
- Influence adoption of standard processes and best practices
- Provide clear communication across technical and non-technical audiences
- Push back when scope, priorities, and design are misaligned
- Mentor junior analysts and review deliverables for quality
- Establish and reinforce documentation and delivery standards
- Contribute to building a structures, high-performing team
Benefits
- medical, dental, and vision coverage
- 401(k) with company match
- paid time off
- life and disability insurance
- professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
