Sr IT Application Manager

TX-HHSC-DSHS-DFPS • Austin, TX

1d • Onsite

About The Position

This position is open to U.S. Citizens and permanent residents.
This onsite role requires the selected candidate to work from an HHS office in Austin, Texas.

Under the general supervision of the Public Health Applications Director, provides leadership and supervision essential to ensuring efficient and effective application delivery services for the Portfolio. Supervises the staff within this group to ensure effective delivery and ongoing support of Information Technology (IT) services to customers. Oversees and/or manages projects that implement solutions for customers in this area. Works closely with customers to help determine customer needs and priorities. Plans projects and individual work assignments to implement solutions to those needs and to ensure that priorities are met. Responsible for ensuring projects deliver automation products that correctly satisfy customer needs. Responsible for ensuring correct operation of application software within this area. Works with other members of the IT Section to develop, deploy, and continuously improve common software development and maintenance practices and procedures. Maintains quarterly work plans, including scheduling, resources allocation, and estimates. Ensures compliance with policy and work rules. This position is classified as a full-time position (40 hours a week). Work outside of regular hours may be required. Travel to other work locations may be required. Performs other duties as assigned.

Requirements

• Knowledge of the principles and practices of systems administration.
• Knowledge and Skills of Complete DevSecOps pipelines
• Knowledge and Skills of Complete SDLC
• Knowledge and skills of effective and efficient Stakeholder management
• Knowledge of AI, Agentic AI tools and implementation
• Knowledge of GitHub, GitLab or any other Version Source Control
• Knowledge and skills of Delivering Highly reliable, high-quality Software
• Knowledge of Programming Languages like Python, Java, SQL, JavaScript
• Knowledge and Skills of CI/CD pipelines, Software build and release management
• Knowledge of Change Control Management
• Ability to direct and organize work activities.
• Leadership ability and senior level management skills.
• Ability to identify problems/issues, analyze and evaluate alternatives and recommend/implement effective solutions.
• Ability to prepare concise written reports appropriate to the audience.
• Ability to develop and deliver effective presentations.
• Ability to lead and direct the work of others.
• Ability to communicate effectively verbally and in writing.
• Ability to develop and maintain effective working relationships.
• Ability to provide consultation on complex projects.
• At least 5 years of managerial experience
• Experience with application management

Nice To Haves

• Experience in public health applications or government IT
• Experience with managed service provider (MSP) coordination
• Experience modernizing legacy systems into cloud-native or hybrid environments
• Experience managing stakeholders as in customer expectations
• Experience with on-call support.

Responsibilities

• Provides leadership and supervision essential to ensuring efficient and effective applications development services for customers.
• Supervises the overall planning, implementation, coordination, and evaluation of services in the assigned IT Public Health portfolio.
• Performs environment expansion, migrations, modernizations for SaaS/on-prem/Storage/Compute/Network/Application systems.
• Responsible for maintaining detailed industry knowledge, especially around Cloud, and integrate those to internal technical domain knowledge of the assigned portfolio.
• Oversees multiple audits annually.
• Review legislative and business requirements for impact to assigned applications.
• Advises, consults and negotiates with customers in providing software development services for and evaluating service level performance consistent with DSHS, HHSC and DIR plans, standards and guidelines.
• Provides leadership to assigned managers and staff to ensure services are coordinated, efficient, follow best practices and policies, and meet service level objectives.
• Manages and develops staff through review of performance data, consultation, training and performance appraisal.
• Responsible for hiring and selection, assigning work, completing performance evaluations, recommending personnel disciplinary actions, and scheduling and approving leave.
• Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations.

Benefits

• comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed