Sr IT Analyst

Honeywell • Charlotte, NC

2d • Hybrid

About The Position

You will report directly to our Director, IT and you’ll work out of our Charlotte, NC or Phoenix, AZ location on a Hybrid work schedule. Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F The Smartsheet Administrator is responsible for managing, configuring, and optimizing Smartsheet environments to support enterprise workflows, project management, and reporting needs. This role ensures data integrity, user access control, automation of processes, and integration with other enterprise tools.

Requirements

• Minimum 2 years of experience administering Smartsheet or similar project management tools.
• Solid experience with IT infrastructure projects with exposure to latest industry trends around digital transformation, cloud technologies, data centers, etc.
• Knowledge of project management.
• Proven skills and ability to successfully manage multiple support requests simultaneously
• U.S. PERSON REQUIREMENTS Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

Nice To Haves

• Bachelor’s degree in related field and/or specialized training or equivalent work experience
• Experience with API integrations and Smartsheet premium apps.
• Knowledge of project management methodologies (Agile, Waterfall).
• Proficiency in Power BI or other reporting tools.
• Project Management Certification: PMP, ACPM, Agile, ITIL certifications preferred
• Excellent collaboration and negotiation skills
• Attention to detail and excellence in written & verbal communications
• Strong command of MS Office toolset (Word, Excel, PowerPoint, Visio) and MS Project
• Strong interpersonal and leadership skills
• A team player that has the ability to lead, motivate the team, and drive project success
• Experience with JIRA, IT PPM, ServiceNow, and Smartsheet is preferred

Responsibilities

• Maintain Smartsheet licenses, user accounts, and permissions.
• Configure workspaces, sheets, reports, dashboards, and WorkApps for teams.
• Design and implement automated workflows, alerts, and approval processes.
• Develop templates and best practices for consistent project execution.
• Ensure compliance with data governance policies and security standards.
• Monitor usage and performance; troubleshoot issues proactively.
• Assist with integrating Smartsheet with enterprise systems (e.g., Power BI, ServiceNow, JIRA).
• Provide support for Smartsheet related issues and enhancements via support requests.
• Conduct training sessions and create documentation for end-users.
• Act as a subject matter expert for Smartsheet capabilities and new features.

Benefits

• In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.
• This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
• For more information visit: https://benefits.honeywell.com

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees