About The Position

The Senior Investigations Analyst will support the ongoing success of the Investigations function within Corporate Security, by providing an independent and objective investigations service throughout Citizens. In this role, you will provide leadership, guidance and management to the Case Intake team.

Requirements

  • 3 or more years of experience as an analyst preferably within banking, financial services or retail.
  • Understanding of banking policies and procedures in relation to staff gross misconduct, institutional knowledge of systems and operational procedures, awareness of banking regulations and compliance requirements.
  • An awareness of legal, statutory and regulatory environments, especially as they relate to investigations, within banking institutions.
  • Knowledge of Bank Secrecy Act
  • Strong Computer and software skills, use of databases, spreadsheets, etc.
  • Clear communication skills (verbal/written).

Nice To Haves

  • Experience working in a banking investigations unit preferred

Responsibilities

  • Ensuring the FCRM Referral mailbox is monitored and triaged.
  • Placing preliminary follow up calls to law enforcement or regulatory agencies to gauge nature of requests and completing the request if possible.
  • Conducting desktop investigative support functions (IE- Customer outreach).
  • Providing point of contact support for Case Intake team.
  • Manage a team within Case Intake to include training, coaching, completion/delivery of mid-year and annual reviews.
  • Assist in effective allocation of people within Case Intake team.
  • Ensure the provision of quality security investigations reporting as appropriate.
  • Review and approve Suspicious Activity Reports in accordance with FinCEN and BSA Officer guidance and the CFG SAR Program.
  • Review/Approve no SAR and no case requests.
  • Participate in SAR Working Group calls.

Benefits

  • competitive pay
  • comprehensive medical, dental and vision coverage
  • retirement benefits
  • maternity/paternity leave
  • flexible work arrangements
  • education reimbursement
  • wellness programs
  • paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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