Investigations Analyst

Virginia Information Technologies Agency • Richmond, VA

2d • $80,000 - $90,000 • Hybrid

About The Position

The Office of the Children’s Ombudsman (OCO) seeks a full-time Investigations
Analyst to join our team.
Information about the authorities and responsibilities of the OCO can be found
on the OCO website: www.oco.virginia.gov. The Investigations Analyst conducts
case reviews and complaint investigations of the actions of the Virginia
Department of Social Services, local departments of social services, and
child-serving agencies concerning children involved in child protective services
and foster care. Strong written and verbal communication skills and the ability
to work well in a team environment are required.

Additionally, the Investigations Analyst will participate with the OCO team to
recommend policies, procedures, and laws to improve the child welfare system and
impact individual cases. The Investigations Analyst will have the opportunity
to:
• Participate with the OCO team in developing recommendations for the OCO’s
annual reports.
• Assist with special projects related to the mission of the OCO.
• Serve on external committees and workgroups.
• Attend workshops, trainings, and conferences related to child welfare.

Responsibilities

• Reviewing records and documentation.
• Conducting interviews of complainants, agency staff, and collateral parties.
• Compliance with protocols, policies, and procedures established by the Ombudsman.
• Work collaboratively with local departments of social services and colleagues at the Virginia Department of Social Services and other child-serving agencies.
• Preparing written reports of findings and recommendations and other documents for case closure.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed