Sr Inventory Control Manager, Central Team

ID Logistics US•Richmond, VA

7d•$98,000 - $135,000•Hybrid

About The Position

The Sr. Inventory Control Manager – Central Team is a highly visible, hands-on leadership role responsible for supporting inventory control operations across multiple high-volume e-commerce fulfillment sites throughout the U.S. As part of our Central Team, this position will travel extensively to provide on-site inventory leadership, support new site launches and operational ramp-ups, stabilize inventory processes, troubleshoot complex inventory challenges, and help sites achieve and sustain exceptional inventory accuracy. This role is ideal for an experienced inventory leader who thrives in large-scale, fast-paced fulfillment environments, enjoys working across multiple operations, and can quickly assess a site, identify gaps, implement solutions, and build sustainable inventory control processes.

Requirements

High School Diploma or GED required; additional education or an equivalent combination of education and relevant experience considered.
5+ years of progressive inventory control, warehouse, distribution, or fulfillment experience, including leadership responsibility.
Strong inventory control experience within a high-volume e-commerce, fulfillment, distribution, or similarly complex operation.
Strong working knowledge of WMS, RF systems, inventory management systems, and workforce management tools.
Proven expertise in inventory accuracy, cycle counts, reconciliation, adjustments, audits, and inventory reporting.
Demonstrated experience conducting root-cause analysis, identifying inventory defects and process breakdowns, and implementing sustainable corrective actions.
Strong analytical and mathematical skills with the ability to interpret operational data, trends, rates, ratios, percentages, and performance metrics.
Strong working knowledge of Microsoft Excel, along with proficiency in Word and other business applications.
Ability to use inventory KPIs, metrics, and data to identify trends, uncover opportunities, and drive measurable performance improvements.
Excellent written and verbal communication skills with the ability to communicate effectively with frontline teams, customers, site leadership, and senior leaders.
Strong leadership skills with demonstrated ability to coach, train, influence, and drive accountability, including with teams outside of a direct reporting relationship.
Ability to quickly enter an unfamiliar operation, assess performance, identify gaps, establish priorities, develop an action plan, and drive results.
Knowledge of warehouse material handling equipment and processes, including forklift, reach truck, order selector, and other MHE.
Ability to work effectively in fast-paced, metrics-driven environments with changing priorities and operational demands.
Ability and willingness to travel approximately 85% throughout the U.S.
Flexibility to support different shifts, weekends, new launches, and critical operational needs when required.

Nice To Haves

Experience supporting multiple sites or network-level inventory operations.
Experience supporting large-scale e-commerce or high-volume fulfillment operations.
Experience with new site launches, start-ups, ramp-ups, stabilization efforts, and/or operational turnarounds.
Experience developing and executing inventory KPIs and performance metrics to measure accuracy, defects, productivity, and process effectiveness.
Experience leading and training inventory control teams on systems, processes, standard work, and best practices.
Experience with advanced inventory technologies, including barcode scanning, RFID, and inventory management software.
Experience partnering directly with customers and senior operational leadership to resolve complex inventory and operational challenges.
Demonstrated success standardizing inventory processes and driving continuous improvement across multiple operations.

Responsibilities

Serve as a Central Team inventory subject matter expert supporting multiple high-volume e-commerce fulfillment operations.
Travel extensively to supported locations to assess inventory performance, identify operational gaps, and implement sustainable solutions.
Support new site launches, start-ups, ramp-ups, stabilization efforts, and operational turnarounds from an inventory control perspective.
Oversee and evaluate inventory control processes, including cycle counts, inventory reconciliation, adjustments, stock accuracy, audits, and reporting.
Establish and reinforce standardized inventory control processes, procedures, and best practices across supported locations.
Ensure the accuracy and integrity of inventory data within Warehouse Management Systems (WMS) and related operational systems.
Perform detailed root-cause analysis on inventory discrepancies, identify systemic issues and process breakdowns, and implement corrective and preventive actions.
Analyze inventory trends, defects, adjustments, variances, and performance data to identify opportunities for improvement.
Develop and monitor inventory KPIs and performance metrics to evaluate accuracy, effectiveness, and efficiency.
Partner with site Operations, Quality, Finance, Continuous Improvement, IT, and customer teams to resolve complex inventory issues.
Provide hands-on leadership during periods of increased volume, operational challenges, process changes, launches, and site transitions.
Coach, train, and develop site inventory leaders and teams on inventory best practices, systems, processes, and performance expectations.
Support workflow and floor-space optimization to improve inventory movement, storage, accuracy, and control.
Assist with the timely resolution of OS&D (Overages, Shortages, and Damages) issues.
Maintain operational readiness and ensure supported facilities remain organized and tour-ready.
Promote a safe working environment and ensure compliance with company safety standards and hazmat procedures where applicable.
Present inventory performance, trends, risks, root-cause findings, and action plans to site, customer, and senior leadership.
Build strong relationships across multiple locations and adapt quickly to different teams, operational environments, and business needs.
Drive consistency, standardization, and continuous improvement of inventory practices across the network.