Sr Insurance Administration Analyst I

Pacific Life • Newport Beach, CA

50d • Onsite

About The Position

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Sr Insurance Administration Analyst I to join our Portfolio Operations team in Newport Beach, CA. The Sr Insurance Administration Analyst is responsible for supporting the administration and compliance monitoring of property and casualty insurance coverage for Pacific Life’s commercial real estate loan portfolio. This role helps ensure required insurance coverage is in place, properly documented, and aligned with loan requirements. In addition, the role supports loan set up and ongoing maintenance within our mortgage loan servicing system (“MLSS”). As a Sr Insurance Administration Analyst, you will play an important role in Pacific Life’s long-term success by administering, analyzing, and monitoring real property insurance coverage and supporting accurate system set up for our mortgage loan portfolio. This position is part of the Investment division and sits within a collaborative team of commercial real estate loan servicing and insurance administration professionals.

Requirements

• Bachelor’s degree, preferably with a concentration in business, finance, real estate, or a related field.
• 2-3 years of experience in mortgage banking, commercial loan servicing, asset or property management, property insurance administration, or a related field.
• Working knowledge of commercial real estate loan documents, loan servicing concepts, and/or property insurance requirements.
• Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities accurately and efficiently.
• High attention to detail and the ability to work effectively under deadlines in a fast-paced environment.
• Excellent written and verbal communication skills, including a strong customer-service mindset and ability to collaborate with internal and external partners.
• Proficiency with Microsoft Word, Excel, SharePoint, and Outlook, along with the ability to quickly learn new systems and software applications.

Responsibilities

• Review insurance coverage against loan document requirements, identify deficiencies, and coordinate follow-up with appropriate parties to help mitigate risk exposure to Pacific Life.
• Administer insurance-related casualty claims, including tracking, documentation, and coordination with internal and external stakeholders.
• Provide technical, research, and application support for MLSS-related projects, enhancements, and process improvements.
• Review and process invoices related to insurance renewals and related portfolio administration activities.
• Support reporting, audit, compliance, and control requirements related to insurance administration and loan servicing activities.
• Interpret loan documents and complete new loan set up and transaction updates in MLSS in accordance with established procedures and deadlines.

Benefits

• Medical
• Dental
• Vision
• Wellbeing Reimbursement Account
• Paid Time Off
• Holiday Schedules
• Financial Planning Time Off
• Paid Parental Leave
• Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level