Sr Instructional Designer

Transamerica•Cedar Rapids, IA

20h•$72,000 - $85,000•Hybrid

About The Position

The Instructional Designer is responsible for the design and development of eLearning and classroom programs delivered by the Customer Care Training department, through video, webinars, on-the-job training, quick reference guides, podcasts, and blended learning.

Requirements

Bachelor’s degree in Instructional Design or equivalent experience
Five years of instructional design experience
Thorough understanding of instructional design principles, including ability with ADDIE, Kirkpatrick’s level of evaluation, Blooms taxonomy, and adult learning theory
Excellent verbal and written communication skills
Analytical ability to evaluate training needs and programs
Writing and communication skills for creating content and disseminating program information and updates
Creative thinking skills to conceptualize and brainstorm innovative learning strategies
Ability to manage multiple projects and meet deadlines within budget
LMS experience with detailed understanding of SCORM compliance standards
Proficiency using MS Office tools, including SharePoint and OneNote
Proficiency using instructional design/development software (e.g. Articulate Storyline, Adobe Captivate, GoAnimate, Brainshark, Adobe Creative Cloud – Photoshop, InDesign, Audition, Premier Pro, Camtasia)

Nice To Haves

Experience with Taleo LMS and Oracle backend databases
Proficiency using Articulate Storyline 2 or higher

Responsibilities

Use instructional design, adult learning theories, and industry-recognized design practices (e.g. ADDIE, SAM) to customize and innovate new and existing programs.
Complete the planning phase of content development using educational technologies and leading developing tools.
Create course design plans, lead technical development, create storylines, manage project plans, and develop/execute test plans.
Integrate eLearning formats into existing programs.
Provide guidance and instruction to trainers on program design.
Draft and finalize project plans.
Suggest improvements to processes.
Develop reinforcement activities (such as exercises, practices, and review questions) and supporting materials (such as course descriptions, setup instructions and facilitator guides).
Collaborate with others to lead all phases of development with general guidance, including working with: curriculum management, SMEs, stakeholders, technology resources, vendors and customers.
Complete the development of storyboards and release of content in accordance with existing departmental processes and standards, including: writing content, interviewing SMEs and documenting information accurately, applying style guidelines, submitting drafts to peers and SMEs for review and incorporating feedback.
Perform quality assurance for content and course developed eLearning.
Analyze current training programs for effectiveness and to identify areas for improvement.
Keep informed of latest trends in authoring tools, learning management systems and virtual collaboration tools.
Make recommendation for new tools and software.
Lead working teams in moderate to highly complex course development acting as project manager when necessary.
Maintain a library of eLearning modules, video presentations, and other materials.
Coach and mentor staff analysts; may manage staff as needed.

Benefits

Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs