Sr. Inside Sales Representative

Robertshaw•Itasca, IL

13h

About The Position

Robertshaw is looking for a Sr. Inside Sales Representative to manage Robertshaw’s largest accounts and high-value clients. The Sr. Inside Sales Representative will be responsible for managing strategic accounts and handling escalated customer issues. Friendly and persuasive, the ideal candidate will be able to build and maintain relationships with key stakeholders. Seasoned expert, with high level of business acumen and recognized expert in the field.

Requirements

8years’ experience in inside sales or similar sales/customer service role with proven record in sales and demonstrated ability to handle complex deals
Proven track record of successfully meeting sales quotas over the phone
Previous cold calling phone sales experience, comfort talking to new people all day
Excellent verbal and written communication skills; the ability to call, connect and quickly engage with potential customers
Specialized depth in sales.
Energetic, professional, and friendly demeanor
Ability to handle rejection and proceed on to the next potential customer with a positive attitude
Ability to independently make decisions on pricing, terms or deal structure
Results orientation
Self-directedness
Persistency and persuasiveness and strong negotiation skills
Strong computer skills (Word, Excel, Outlook)

Nice To Haves

Prior experience in white goods/appliance industry preferred

Responsibilities

Analyze market trends and develop customized targeted sales strategies. May lead projects or have accountability for ongoing activities.
Make outbound calls to prospective customers to identify and create sales opportunities.
Provide insight to leadership on plans and goals for sales.
Persuade the customer to buy by demonstrating how Robertshaw products meet their needs.
Mentor junior inside sales representatives, train new members of the team and aid in the evaluation of team’s performance.
Close sales and lead customers through purchasing processes.
Understand customer needs and offer solutions and support.
Use product knowledge and persuasion to overcome customer objections.
Troubleshoot/resolve customer issues. Solve complex problems and take broad perspective to identify solutions. Interpret internal and external issues and recommend best solutions/practices.
Provide assistance to Commercial Quoting team.