Sr. Infrastructure Engineer

Hummingbird Healthcare

1d•$120,800 - $157,000•Remote

About The Position

Own the infrastructure that keeps everything running, and clear the path for everyone who depends on it. As a Sr. Infrastructure Engineer at Hummingbird, you’ll independently lead complex infrastructure, integration, and automation work across our technology environment. You’ll spend most of your day designing and maintaining our Azure infrastructure, building integrations and automation, and serving as the go-to escalation point when technical issues rise above the service desk. You’ll translate ambiguous requirements into reliable, maintainable solutions, keep our systems secure and stable, and help teammates grow along the way. This role is a natural fit for a well-rounded engineer who has worked across many technologies rather than a single narrow lane, who takes initiative without waiting for direction, and who genuinely enjoys partnering with people across the business.

Requirements

4 to 5+ years of independent delivery in information systems, cybersecurity, IT, computer science, or a related technical discipline, including work in moderately ambiguous contexts.
Advanced working knowledge of Azure infrastructure, cloud environments, and enterprise systems administration.
Experience leading complex, cross-system implementation and integration work from requirements through production, and resolving issues that span multiple platforms.
Solid understanding of security concepts, including access controls, authentication, IAM, and compliance frameworks.
Experience designing automation that reduces manual effort and strengthens reliability.
Comfort using AI-assisted tools as a core part of how you work, and openness to adopting new ones.
A self-directed approach with strong initiative; you frame problems and move work forward without waiting for direction.
Clear communication and a collaborative, people-first style, with the ability to explain technical tradeoffs to technical and non-technical partners alike.

Nice To Haves

Telephony experience, ideally with Genesys, or the ability to build and support telephony integrations.
Background at a managed service provider or another environment that exposed you to a broad range of technologies, from infrastructure and networking to application support.
Experience with scripting languages, API development, or infrastructure-as-code tooling.

Responsibilities

Lead implementation of complex integrations, automation workflows, and system connections, including work without clear precedent.
Own and organize Hummingbird’s Azure infrastructure, improving cost efficiency, consistency, and alignment to best practices.
Serve as the escalation point for the service desk on technical issues, including Microsoft application support such as SharePoint.
Build integrations that automate manual work, such as provisioning roles and licenses across systems.
Support our citizen development program by building and maintaining the infrastructure behind internally built apps.
Diagnose and resolve complex, cross-system issues by tracing root causes across interconnected platforms.
Strengthen system integrity and security within your scope, including access controls and validation approaches.
Use AI-assisted tools to accelerate troubleshooting, documentation, and day-to-day engineering work.
Maintain clear documentation of system logic, configurations, integrations, and dependencies.
Mentor engineers and raise the bar on standards for version control, testing, change management, and documentation.