Sr. Incentive Compensation Operations Analyst

TD Synnex • Clearwater, SC

6d • Hybrid

About The Position

The Sr. Incentive Compensation Operations Analyst role is part of the regional Financial Operations team and is responsible for the administration of various incentive plans in the North America region — including commissions, SPIFFs, and TD Rewards — with a focus on process optimization, automation, and executive-level reporting . This role partners extensively with Finance (FP&A, Country Finance, Accounting) , HR (Compensation & Benefits, HRBPs, Talent Acquisition) , and business leaders (Directors, VPs, SVPs) to ensure incentive programs are accurate, timely, and aligned with business performance. The ideal candidate will not only execute core operational tasks but also design dashboards, streamline workflows, and leverage AI technology to improve efficiency .

Requirements

• Experience: 5–8 years in incentive compensation, financial analysis, or related fields.
• Education: Bachelor’s degree preferred (Accounting, Finance, or related). Equivalent experience considered.
• Technical Skills: Advanced Excel (pivot tables, complex formulas, macros, data modeling).
• Dashboard creation (Power BI, Tableau, or similar).
• Experience with SAP Cloud, Salesforce, CIS , and incentive management tools.
• Core Competencies: Strong analytical, problem-solving, and process improvement skills.
• Ability to work independently with minimal supervision.
• Excellent communication skills for executive-level presentations.
• High attention to detail and accuracy.
• Leadership skills to mentor junior team members.
• Ability to manage multiple priorities in a fast-paced environment.
• Commitment to confidentiality and ethical standards.

Nice To Haves

• SQL or similar data querying skills a plus.

Responsibilities

• Incentive Plan Administration Coordinate and set up new incentive plans quarterly/annually in the incentive management tool.
• Lead payout processes: calculations, manual adjustments, approvals, and coordination with Finance, C&B, and senior leadership.
• Administer SPIFF programs and TD Rewards incentives, ensuring alignment with business goals.
• Accounting & Compliance Perform month-end and quarter-end accruals, reconciliations, and account analyses.
• Support internal and external audits, ensuring compliance with all compensation policies.
• Respond to inquiries and requests from internal customers. This may include questions or disputes related to specific calculations, incentive management tool or report navigation and training.
• Systems & Reporting Maintain and enhance operational reporting in the incentive management tool.
• Design and build dashboards (not just consume existing ones) to visualize performance and compensation data.
• Pull and analyze data independently, minimizing reliance on other departments.
• Liaise with system providers to troubleshoot and resolve issues.
• Process Improvement & Automation Identify and implement automation opportunities to streamline data collection, calculation, and reporting.
• Integrate data from multiple systems (e.g., SAP Cloud, Salesforce, CIS ) for analysis and reporting.
• Support system enhancement testing and contribute to tool upgrade projects.
• Stakeholder Engagement Present monthly reports to SVPs and other executives, translating data into actionable insights.
• Lead collaborative meetings with business leaders to ensure compensation aligns with performance.
• Provide guidance to junior analysts.
• Ad Hoc Projects Develop presentations and data visualizations for leadership.
• Support special projects and cross-functional initiatives.

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees