Sr. IAM Site Reliability Engineer

Everpure•Santa Clara, CA

5h•$186,000 - $279,000•Onsite

About The Position

The Global Information Security Office (GISO) at Everpure is seeking an IAM Site Reliability Engineer to operate, automate, and continuously improve our enterprise Identity and Access Management services. This role is centered on keeping IAM platforms reliable and observable, automating operations, and making sure the rest of the organization always knows the state of the systems you run.

Requirements

Hands-on proficiency operating production-grade enterprise infrastructure, using Infrastructure as Code (Terraform), configuration management (Ansible), and scripting (Python, PowerShell, or Bash) to automate workflows and identity lifecycle management.
Demonstrated experience implementing telemetry using enterprise monitoring tools (such as Datadog, Prometheus, Grafana, or Splunk) and applying SLAs, SLOs, and operational KPIs to measure and elevate service health.
Expertise in incident response and structured problem management, with the ability to lead resolution efforts during service disruptions and implement effective preventive controls.
Exceptional written and verbal communication skills to translate complex operations into clear updates for diverse audiences, paired with disciplined habits for creating maintainable runbooks, SOPs, and system documentation.

Responsibilities

Own the end-to-end operation, high availability, and resilient performance of enterprise IAM platforms—including identity providers and lifecycle services—guaranteeing seamless, secure access for global users.
Build and maintain configuration management and automation frameworks using Terraform, Ansible, and Tines to streamline system patching, provisioning, and routine operations, eliminating manual overhead and deployment risk.
Establish, track, and tune observability tooling (metrics, logs, alerting) alongside SLIs, SLOs, and operational KPIs, driving proactive issue detection and rapid incident resolution during scheduled on-call rotations.
Partner across technical and business teams to lead change management risk assessments, deploy new identity capabilities, and maintain actionable runbooks and architecture documentation to ensure transparent, repeatable operations.