Sr. IAM Business Analyst (Hybrid) :: Chicago, IL or Tempe, AZ (Local Only)
About The Position
The Sr. IAM Business Analyst is an analyst role in Identity Governance and Administration (IGA), not an engineering position. The role supports the integrity and accuracy of user identity data by working with application teams to obtain and validate user extracts against the identity solution and identify discrepancies. It also helps strengthen identity governance and security practices across the organization. The position manages IGA governance, identity lifecycle processes, access reviews, audit support, metrics and reporting, process improvements, stakeholder collaboration, risk mitigation, and documentation and training. The analyst partners with business units, IT teams, and external auditors to align governance objectives and improve the effectiveness of identity and access management processes.
Requirements
- At least 5 years of professional experience, including significant experience working as a business analyst on complicated projects involving multiple cross-functional teams.
- Proven experience in identity governance, administration, or data validation.
- Familiarity with identity management tools and systems.
- Knowledge of data privacy regulations and security best practices.
- Experience using Visio and Microsoft Office Suite.
- Ability to handle process improvement and assess broader business impacts.
- Comfort using SQL queries and investigating project details.
- Strong analytical skills and ability to identify and resolve data discrepancies.
- Excellent communication and collaboration skills for working with cross-functional teams.
- Ability to think critically and investigate beyond the surface of requested data to identify actionable information.
- Ability to understand complex concepts quickly.
- Attention to detail while understanding broader impacts of requests.
- Ability to adjust to changing priorities and manage multiple tasks and deliverables in an organized, results-oriented manner.
- Proactive approach to identifying opportunities to improve business process efficiency and effectiveness.
- Strong interpersonal skills for interacting with resources at all levels of the organization.
Nice To Haves
- Solid understanding of identity lifecycle processes (joiner, mover, leaver) and access certification.
- Experience implementing identity governance processes for centralized and decentralized applications.
- Experience creating metrics and dashboards.
- Relevant certifications in identity and access management or data governance.
- Experience with identity and access management software such as SailPoint, Okta, or Microsoft Identity Manager.
Responsibilities
- Manage IGA processes to support compliance with regulatory requirements and organizational policies.
- Oversee identity lifecycle management, including provisioning, deprovisioning, and access certification.
- Develop, implement, and maintain identity and access management governance policies and standards.
- Ensure adherence to industry best practices and internal controls.
- Coordinate periodic access reviews to ensure accuracy and completeness.
- Respond to audit requests and provide documentation for compliance audits, including SOX- and SOC-related inquiries.
- Define and monitor KPIs for governance initiatives and report IGA governance metrics to leadership and stakeholders.
- Identify gaps and inefficiencies in IGA governance processes and recommend improvements.
- Collaborate with technical and business teams to implement process optimizations.
- Partner with business units, IT teams, and external auditors to align on governance objectives.
- Lead governance-related discussions in cross-functional meetings.
- Investigate and remediate issues related to identity governance processes.
- Identify and mitigate risks related to access management.
- Maintain documentation of IGA governance processes and frameworks.
- Provide training and guidance on governance policies and procedures.
- Obtain user extracts from application teams, validate them against the identity solution, and identify discrepancies.
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
