Sr. HR Representative

Unum Group•Chattanooga, TN

3d•Hybrid

About The Position

This is the operational support and administrative function of all employee life-cycle activities. Requires a mastery of all fundamentals of the role within the team and demonstrated achievement of quality and production standards. Provides daily support both by researching and resolving issues and by processing job data changes, perform systems testing, and completing administrative activities across multiple HR functions and/or regions. This will vary by HR function and include but not limited to recruiting, performance management, compensation, benefits, HRIS, and employee relations. Mentors HR Specialists and HR Case Managers and serves as subject-matter expert. Serves in a capacity to influence change which will simplify the user experience, reduce risk, and increase operational performance. Conducts all business process and/or systems testing required in support of upgrades, enhancements, and or new work activities.

Requirements

2-3 years experience working in a human resource discipline including but not limited to HRIS, compensation, payroll, recruitment, performance management, and/or benefits administration.
Experience applying in-depth knowledge of HR policies, procedures, standards, and legal requirements, in order to answer related questions via phone and email within established SLAs.
Ability to use discretion, exercise good judgment and resourcefulness, tact, diplomacy and maintain strict confidentiality
Strong analytical skills to be able to break down a problem, situation or process into its component parts, to separate the main issues from side issues, to understand the nature of parts and their relationship to one another.
Enhanced knowledge of state and federal laws pertaining to human resources.
Excellent verbal and written communication skills required.
Strong time management and organization skills to schedule time effectively and use efficient work methods and tools.
Team player who works effectively with colleagues to achieve targets and objectives.
Ability to work under pressure, remain calm, objective and controlled in responding to urgent or demanding situations.
Proficient with Microsoft Office Suite and Workday desired.
Seeks out job challenges and opportunities to constantly improve skills.

Nice To Haves

Bachelor’s degree preferred or equivalent experience in human resources, business administration or a related field preferred.

Responsibilities

Serves as the technical and process subject matter expert resource relative to administration of all HR programs, products, services and workflow.
Applies excellent understanding of the interdependencies with all facets of HR to include Workday to ensure business processes are efficient, accurate and compliant.
Follow all Standard Operating Procedures (“SOPs”) and adhere to all organizational and department specific policies, procedures, and SLAs.
Capable of working on a small team, in a role with responsibility for day-to-day administration, providing support to end users, and facilitating and improving business process flow.
Own responsibility for confidentiality, data integrity, ensuring its validity, accuracy and timely entry into the applicable HR system(s).
Articulates and maintains HR standards, inform management of issues that require attention and suggest opportunities for improvement.
Consistently makes an independent business decision in response to demand.

Benefits

Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
healthcare benefits (health, vision, dental)
insurance benefits (short & long-term disability)
performance-based incentive plans
paid time off
a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.