Sr. HR Business Analyst

Wellstar Health System

About The Position

The Senior HR Business Analyst plays a critical role in delivering a high-quality, concierge-level HR support experience for team members, COEs, and leaders. This position serves as a centralized expert in HR data integrity, driving efficiency, effectiveness, systems optimization, compliance oversight, analytics, and continuous improvement efforts, ensuring consistent and high-quality execution across HR operations. This role integrates HR systems service excellence with strong governance practices and provides analytical support related to licensure, certifications, training, and other compliancedriven initiatives to promote operational excellence and risk mitigation. This role also contributes to the continuous improvement of people programs, policies, and practices to sustain quality, governance, and operational excellence across the organization. The Senior HR Business Analyst reports to the Director, BHR Operations and partners closely with HR, Legal, Compliance, Learning & Organizational Development, Benefits, IT, Vendors and other key stakeholders to resolve issues, identify trends, implement corrective actions, uphold internal controls, and continuously elevate the team member experience.

Requirements

  • Bachelors Human Resources Management or Bachelors Business Administration/Management or Bachelors Other
  • All certifications are required upon hire unless otherwise stated.
  • PHR - Professional in Human Resources or SRHM-CP - SHRM Certified Professional Upon Hire Preferred or SPHR - Sr Prof in Human Resources or SHRM-SCP- SHRM Sr. Certified Professional Upon Hire Preferred or Workday system certification or advanced training Upon Hire Preferred
  • Minimum 7 years HR, HR Operations, HRIS, Compliance, HR Service Delivery, Data Analytics
  • Minimum 3 years Hands-on experience using the Workday HCM system, including core HCM transactions and business processes
  • Ability to analyze data to deliver clear, compelling, data-driven information to support operational readiness, workforce planning, and risk mitigation
  • Demonstrate strong verbal and written communication, sound business acumen, and a solid understanding of HCM business processes to support effective decisionmaking and execution
  • Thorough understanding of state and federal laws, rules, and regulations concerning labor relations. (e.g., EEOC, ADA, FMLA).
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
  • Ability to handle confidential information and maintain employee data by following case management process for quality, compliance, and disciplinary activities.
  • Excellent interpersonal and listening skills with strong customer service orientation.
  • Ability to recommend and implement process enhancements that improve efficiency, reduce errors, strengthen controls, and enhance the team member experience
  • Ability to create, monitor, and reinforce adherence to policies, SOPs, SLAs, documentation standards, and internal controls
  • Ability to provide concise reporting and guidance to stakeholders on compliance status, audits, analysis, root cause outcomes, metrics, and business process escalations
  • Strong working knowledge and demonstrated proficiency in Workday HCM system and its core applications

Responsibilities

  • Serve as a centralized subject matter expert for HCM systems, leading analysis and troubleshooting of complex Business HR process issues to ensure accurate and efficient outcomes
  • Act as a centralized subject matter expert for quality, governance, audits, and analytics, providing guidance and support to team members, COE HRBPs, leaders, and crossfunctional partners to ensure compliance and accuracy.
  • Act as a lead escalation and prioritization resource, advising and guiding the team while partnering with leadership to communicate priority initiatives and decisions
  • Ensure data governance standards are consistently applied across the employee lifecycle, from onboarding through offboarding
  • Identify compliance risks and collaborate with stakeholders to implement corrective and preventive actions
  • Responsible for promoting a positive employee experience and increased satisfaction through efficient and courteous service.
  • Support and execute audits including, but not limited to, GAMES, TMCO, RN licensure and certification reviews, job qualification audits, call quality reviews, and HR file standards
  • Create, monitor, and reinforce adherence to policies, SOPs, SLAs, documentation standards, and internal controls
  • Provide concise reporting to enterprise leadership on compliance status, audit outcomes, and quality metrics
  • Build, maintain, and leverage dashboards to identify trends, detect anomalies, and provide actionable insights
  • Conduct root cause analyses to prevent recurring issues and support continuous improvement
  • Recommend and implement process enhancements that improve efficiency, reduce errors, strengthen controls, and enhance the team member experience
  • Performs other duties as assigned
  • Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Benefits

  • Join us and discover the support to do more meaningful work—and enjoy a more rewarding life.
  • Connect with the most integrated health system in Georgia, and start a future that gives you more.
  • Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems.
  • Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care.
  • Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.
  • OUR MISSION: To enhance the health and well-being of every person we serve.
  • OUR VISION: Deliver world-class healthcare to every person, every time.
  • OUR VALUES: We serve with compassion We pursue excellence We honor every voice
  • Culture of Excellence Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care.
  • Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality.
  • Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.
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