Sr. Housekeeper

First Chair Destinations•Steamboat Springs, CO

11h•$28 - $30

About The Position

The Sr. Housekeeper assists department managers in leading and developing a team of housekeepers through coaching, performance management, scheduling support, and daily operations optimization. The role combines team leadership and workflow coordination with hands-on cleaning and inspections to maintain company quality and productivity standards. It also supports guest and homeowner concerns, supply organization, portfolio budgets, and coordination when new properties join the portfolio. The position is scheduled Wednesday through Sunday, 8 a.m. to 5 p.m., with some evenings. The role is 30–40 hours per week; weekends and holidays may be required. Compensation is $28–$30 per hour, less payroll deductions and required withholdings. Work takes place across private homes, resorts, offices, and laundry facilities, indoors or outdoors and sometimes in varying weather. Frequent travel within the assigned local market or region is required. An employment offer is contingent on successfully completing a background check.

Requirements

1–2 years of experience in housekeeping or a similar position.
Prior supervisory or management-level experience in a similar industry.
Reliable personal transportation for frequent travel between worksites; a valid driver’s license and minimum age requirements apply when driving a personal or company vehicle for work.
Ability to move freely, including balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and performing repetitive hand and finger motions.
Ability to lift up to 50 pounds without assistance.
Dependable, self-motivated, and able to work independently while contributing positively to a collaborative team.
Able to communicate clearly and thoughtfully with people online or in person and represent the company positively.
Flexible to support schedules that may include early mornings, evenings, weekends, and holidays.
Successful completion of a background check is required for an employment offer.

Nice To Haves

Experience in the hotel, hospitality, vacation, or a similar industry is highly preferred.
Technology proficiency, including experience with digital systems and applications and comfort using mobile apps, tablets, and software platforms.

Responsibilities

Oversee daily operations and workflow to optimize team productivity and meet departmental objectives; identify improvements and implement process enhancements.
Inspect completed housekeeping work and support touch-up cleans as needed.
Assist managers in supervising, training, and developing housekeeping personnel, ensuring team members are effective and follow company policies and procedures.
Promote collaboration, open communication, innovation, and employee engagement; address team conflicts constructively and promptly.
Clean and maintain properties according to company procedures, products, and standards.
Sweep, vacuum, mop, dust, and wash surfaces; move reasonably portable furniture to clean underneath and behind it; assist with laundry as needed.
Assist with scheduling, ticket distribution, and ordering and organizing supplies as assigned by the manager.
Meet and maintain company standards and metrics, including NPS, unit appearance, and efficiency.
Assist managers with the assigned portfolio budget and perform cost-benefit analyses.
Support the team with escalated guest and homeowner concerns by responding to emails, calls, and tickets.
Partner with and assist the Business Development Representative when new units join the portfolio.
Conduct inspections before guest and owner arrivals.
Maintain collaborative relationships with regional team members and upper management.
Provide cross-coverage for the manager and co-leads when necessary.
Perform other duties as assigned.