Sr. Global Product Owner

Halma plcCenTrak HQ, PA

About The Position

We are seeking a seasoned Senior Global Product Owner to lead the development and lifecycle management of CenTrak’s RTLS hardware and firmware solutions. This individual will play a critical role in connecting customer needs, field insights, and business strategy to deliver high impact product outcomes. The ideal candidate thrives in a fast-paced, cross-functional environment and brings a strong ability to translate complex healthcare workflows into scalable, reliable product solutions.

Requirements

  • Bachelor’s degree in engineering, business, or a related technical discipline; advanced degrees or hybrid technical/business backgrounds preferred.
  • 6-8+ years of experience in product ownership or management with a strong emphasis on hardware and firmware development and sustainment, ideally in healthcare environments.
  • Solid understanding of the healthcare technology landscape; RTLS or MedTech experience is highly desirable.
  • Proven expertise in Agile methodologies; Certified Scrum Product Owner (CSPO) or equivalent certification preferred.
  • Ability to work within a Phase Gate process for New Product Development.
  • Demonstrated ability to lead multi-disciplinary hardware initiatives with a proven record of achieving project milestones.
  • Experience interfacing with clinical professionals and translating clinical workflows into actionable product requirements.
  • Ability to conduct product demos and convey solution value to leadership and other stakeholders.
  • Persuasive communication skills, executive presence, thoughtful stakeholder management, and polished presentation skills with a global, cross-cultural perspective.
  • Ability to make date informed decisions in ambiguous situations and balance short-term needs with long-term strategy.
  • Willingness and ability to travel (25- 35%) to customer sites across North America to capture direct feedback and ensure alignment with field realities.

Responsibilities

  • Own the end-to-end lifecycle of RTLS hardware and firmware products, ensuring performance, scalability, and clinical reliability
  • Drive a value-based product roadmap aligned to CenTrak’s strategic priorities and real-world healthcare challenges
  • Leverage data, VOC, and field feedback to continuously refine priorities and roadmap direction
  • Maintain and prioritize a global product backlog focused on customer impact, business value, and technical feasibility
  • Partner closely with engineering teams to ensure clear requirements, efficient execution, and timely delivery
  • Lead structured Voice of Customer (VOC) efforts across clinicians, administrators, and operational stakeholders
  • Engage directly with customers and field teams to understand workflow challenges and operational opportunities
  • Translate insights into actionable product enhancements and innovations
  • Collaborate with engineering, PMO, supply chain, quality/regulatory, sales, services, and marketing to ensure seamless delivery and adoption
  • Act as a bridge between technical teams and business stakeholders
  • Lead sustainment strategy to minimize customer disruption and ensure ongoing reliability of deployed solutions
  • Drive improvements in field performance, issue resolution, and lifecycle efficiency
  • Monitor market trends, competitor landscape, and emerging technologies
  • Identify opportunities to enhance CenTrak’s RTLS platform capabilities and differentiation
  • Define and track key product performance metrics, including adoption, reliability, and customer satisfaction
  • Communicate product performance and roadmap progress to leadership
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