Sr. Global Operations Engineer (Starlink)

SpaceX • Bastrop, TX

5d

About The Position

The Starlink Growth team combines deep analysis, business strategy, and operational excellence to drive customer retention, improve lifetime value, and scale the business. As a Sr. Operations Engineer, you will own high-impact initiatives from end to end. You will identify complex problems, build scalable solutions, influence cross-functional leadership, and translate data into strategic decisions that directly affect Starlink’s growth, profitability, and operational effectiveness.

Requirements

• Bachelor’s degree in engineering, mathematics, computer science, or STEM field
• 5+ years of experience in an operations, process improvement, manufacturing, and/or consulting environment
• 3+ years of experience with, Excel, SQL, and Python

Nice To Haves

• Proven ability to thrive and deliver in environments with competing priorities and aggressive timelines
• Experience leading complex operational and strategic initiatives at scale
• Strong proficiency in statistics, data analysis, and data visualization; ability to turn data into decisive action
• Demonstrated ability to independently define, scope, de-scope, and own projects end-to-end
• Hands-on experience with lean, Six Sigma, and first-principles process improvement methodologies
• Proficiency in programming/scripting languages (Python, SQL, C#, or similar) for analysis and automation
• Excellent written and verbal communication skills with a track record of influencing senior leaders
• Extreme ownership, strong bias for action, and a history of building simple, scalable solutions
• Strong interpersonal skills with experience mentoring others and leading small, high-performing project teams
• Advanced degree or dual background preferred (engineering + business/economics)

Responsibilities

• Take extreme ownership of process improvement: ruthlessly apply first-principles methodologies to eliminate waste, scale self-service, accelerate resolution, and simplify complex processes
• Identify systemic engineering and operational defects with bias for action; rapidly determine root causes and drive comprehensive solutions at scale—both immediate fixes and permanent preventative systems that remove recurring requirements
• Design and own lean data frameworks that surface only the signals that matter across the customer journey and internal operations (logistics, finance, etc.), enabling fast decisions
• Partner with leadership and cross-functional teams to prioritize, aggressively de-scope requests, allocate resources, and kill non-essential work so high-impact solutions stick
• Own complex projects end-to-end with bias for action: set aggressive timelines, remove blockers, influence stakeholders, drive tight feedback loops, and deliver results without waiting for perfect conditions
• Lead design reviews and rollouts with design, engineering, logistics, and operations teams—challenge scope, strip unnecessary requirements, run lean betas, and create only the enablement materials that actually move the needle
• Establish living knowledge systems with extreme ownership: codify essential best practices, continuously prune outdated documentation, and ensure systems stay simple and scalable

What This Job Offers

• Job Type: Full-time
• Career Level: Senior