Sr. Front Office Assistant - Jewett Orthopedic Institute, Spring Lake

Orlando Health • Orlando, FL

7d • Onsite

About The Position

The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor. Orlando Health Jewett Orthopedic Institute is one of the region’s largest orthopedic and sports medicine providers, specializing in a wide range of orthopedic and spine care. The institute features a comprehensive Downtown Complex with an orthopedic specialty hospital, a medical pavilion with an outpatient clinic, imaging suite, physical therapy spaces, and an ambulatory surgery center. They also hold official medical roles with multiple athletic teams and events, and have been recognized with Modern Healthcare’s Best Places to Work award.

Requirements

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

Responsibilities

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED