Sr. Fleet Manger - GTF (Onsite)

RTXEast Hartford, CT
Onsite

About The Position

The Pratt & Whitney Commercial Aftermarket team is responsible for long-term engine maintenance agreements with airline customers. Fleet Management is an exciting customer facing role with substantial financial and contractual accountability. Primary responsibilities are divided into four key Program Management value streams: Customer Management: Team with the Sales and Customer Support organizations to host regular day-to-day interaction with airline and leasing customers, deliver contract services, ensure reliable engine operations, and resolve commercial disputes. Financial Management: Drive the long term profitability plan for assigned contracts, identify and execute opportunities to improve financial outcomes, and tactically manage the flow and collection of invoices to the customer. Propose contract language modifications for improved feasibility of financial outcomes. Operational Management: Maintain engine removal forecasts, coordinate maintenance activity with our global network of MRO facilities, and establish technical guidance for optimal financial and operational outcomes. Contract Management: Thoroughly understand all agreement obligations, ensure terms are met, and hold stakeholders accountable to assigned responsibilities. Propose and execute strategies for optimizing contract profitability. Negotiate solutions with airlines and lessors to solve disputes, driving closure of unpaid invoices and de-risking key contract provisions. A successful Fleet Manager will demonstrate leadership and initiative to solve complex customer and contract problems, use their financial acumen for effective decision making, apply strategic thinking to achieve business profitability targets, while managing a high volume of operational day-to-day needs. This is an on-site position supporting GTF customers in various geographic regions. What You Will Learn: Contract Management skills and strategies to increase customer satisfaction and company profitability

Requirements

  • Bachelor’s degree and 10 years of cross functional teaming experience to include external support and problem solving skills or an Advanced degree and 7 years of cross functional teaming experience to include external support and problem solving skills
  • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

  • 3 years of professional financial analysis, program management, or business case experience.
  • Prior customer-facing work experience in a technical or business role.
  • Strong communication, influencing, presentation, and data management/analysis skills.
  • Proven leadership skills coupled with a history of attaining results through influence and collaboration.
  • A fundamental understanding of gas turbine engines, airline operations and engine maintenance practices.

Responsibilities

  • Team with the Sales and Customer Support organizations to host regular day-to-day interaction with airline and leasing customers, deliver contract services, ensure reliable engine operations, and resolve commercial disputes.
  • Drive the long term profitability plan for assigned contracts, identify and execute opportunities to improve financial outcomes, and tactically manage the flow and collection of invoices to the customer.
  • Propose contract language modifications for improved feasibility of financial outcomes.
  • Maintain engine removal forecasts, coordinate maintenance activity with our global network of MRO facilities, and establish technical guidance for optimal financial and operational outcomes.
  • Thoroughly understand all agreement obligations, ensure terms are met, and hold stakeholders accountable to assigned responsibilities.
  • Propose and execute strategies for optimizing contract profitability.
  • Negotiate solutions with airlines and lessors to solve disputes, driving closure of unpaid invoices and de-risking key contract provisions.
  • Demonstrate leadership and initiative to solve complex customer and contract problems, use their financial acumen for effective decision making, apply strategic thinking to achieve business profitability targets, while managing a high volume of operational day-to-day needs.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • short-term disability
  • long-term disability
  • 401(k) match
  • flexible spending accounts
  • flexible work schedules
  • employee assistance program
  • Employee Scholar Program
  • parental leave
  • paid time off
  • holidays
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