Sr Financial Crime Crypto Compliance Specialist (Onsite)

Concentrix•Jersey City, NJ

6d•Onsite

About The Position

Join a world-class team in Jersey City, as a Sr Financial Crime Crypto Compliance Specialist. In this position you will support and oversee Financial Crime Compliance operations within a regulated cryptocurrency and financial services environment, with responsibility for helping establish and scale a managed compliance operation. The role is client-facing and will operate in a player-coach capacity, overseeing daily activities across transaction monitoring, screening, and Travel Rule workflows while driving high-quality, scalable compliance execution. The position also includes hands-on case support, close collaboration with offshore delivery teams, and leadership across quality assurance, operational oversight, and stakeholder management. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth ” awards every year? Then a Sr Financial Crime Crypto Compliance Specialist position at Concentrix is just the right place for you! As a Sr Financial Crime Crypto Compliance Specialist, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.

Requirements

5 to 7+ years of combined experience in financial crime compliance, BSA/AML, sanctions, transaction monitoring, KYC, investigations, compliance operations
2-3 years combined experience in crypto compliance, complex blockchain analytics investigations and Travel Rule compliance
Operational knowledge across AML, sanctions, KYC, suspicious activity escalation, and case management
Experience Designing, implementing, transitioning, and scaling compliance operations
18 Years of age or older with a completed High School Diploma or GED
Hands-on experience with transaction monitoring and investigations
Strong written and verbal communication skills
Excellent computer navigation skills and PC Knowledge
Established organizational skills with the ability to prioritize levels of urgency within an assigned case load
Tolerance for repetitive work in a fast-paced, high production work environment
Ability to work as a team member, as well as independently and collaboratively
High attention to detail and quality standards
Strong analytical and investigative mindset
Ability to work on site in person at 185 Hudson St Jersey City NJ, 07302
Must reside in the United States and have a valid U.S. address for residence.

Nice To Haves

Experience with industry-standard tools such as: Actimize, Unit21, Chainalysis, Notabene
Prior experience in a client-facing role within a managed services or consulting environment or direct crypto firm.
Leadership experience with compliance operations teams preferred
CAMS Certification
BA/BS degree or above

Responsibilities

Support the design, implementation, and scale-up of Financial Crime Compliance operations across onshore and offshore teams.
Serve as the primary FCC liaison between key stakeholders and delivery teams, ensuring compliance requirements, service expectations, are clearly communicated and executed.
Partner with compliance stakeholders to establish and scale operational processes across transaction monitoring, KYC/customer due diligence, sanctions screening, blockchain monitoring, Travel Rule reviews, fraud investigations, and suspicious activity escalation.
Translate FCC policies, procedures, risk requirements, and controls into operational processes.
Support team onboarding, workforce planning, training, documentation, and go-live readiness.
Coordinate the transition of compliance activities to teams while maintaining clear decision authority, escalation ownership, and regulatory accountability.
Advise leadership and operational teams on compliance requirements, investigation standards, case documentation, risk indicators, and escalation thresholds.
Serve as the day-to-day coordination point for stakeholders and delivery teams on operational issues, process updates, control changes, staffing needs, system constraints, and quality concerns.
Lead training, knowledge transfer, and calibration sessions to promote consistent interpretation and application of compliance policies and procedures.
Support the development of quality control and quality assurance processes, including case sampling, investigation reviews, error tracking, feedback, remediation, and ongoing calibration.
Identify process gaps, bottlenecks, training needs, and control weaknesses and support remediation.
Prepare materials and reporting for audits, regulatory reviews, partner requests, and governance needs.
Help build a scalable FCC operating model with strong oversight, effective controls, and clear accountability.

Benefits

medical, dental, and vision insurance
comprehensive employee assistance program (EAP)
401(k) retirement plan
paid time off and holidays
paid training days
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team