Sr. Field Technician – State of Montana
About The Position
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! T-Mobile is seeking a highly skilled Sr. Field Technician to support and strengthen our network operations in the State of Montana that will be responsible for sites within areas east of Butte, MT and north of Billings, MT. This role serves as a technical leader in the field — driving network performance, leading outage resolution efforts, and mentoring the next generation of technicians in both technical expertise and operational excellence. The Sr. Field Technician provides advanced support across radio access networks, backhaul, disaster recovery, data services, and location-based services, ensuring our network remains resilient and customer-ready. Success in this role is defined by effective project execution, rapid technical problem-solving, continuous process improvement, and the development of a high-performing field team. Join T-Mobile and play a critical role in delivering the reliable, industry-leading network our customers depend on every day. This role acts as a technical leader supporting network operations and mentoring junior technicians in technical theory and operational discipline. It provides technical direction and support for network performance, outage resolution, and project-related escalations within and outside the immediate team. The role requires advanced understanding of radio access networks, backhaul, disaster recovery, data services, and location-based services. Success is measured by effective project management, technical issue resolution, process improvements, and team development. The work impacts organizational network reliability and customer service through improved operational efficiency and technical expertise.
Requirements
- Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
- 4-7 years - Experience in Field operations and maintenance, with a proven track record of success.
- 4-7 years - Wireless telecommunications or other related experience.
- Radio Frequency Engineering (Required)
- Nokia RAN equipment and Ceragon Microwave Equipment experience (Required)
- Electronics (Required)
- Expert operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems, and AI.
- Problem Solving / Troubleshooting - Solves problems using creativity and innovation. (Required)
- Computer Fluency with ability to use programs such as Microsoft Office Suite (Required)
- Communication (Required)
- Excellent verbal and written communication skills
- Attention To Detail (Required)
- Self-motivated; exhibits initiative in achieving company goals and objectives.
- Leadership skills and ability to prioritize and complete multiple tasks.
- Able to work both independently and in a team environment.
- Flexibility with ever-changing environments and priorities.
- At least 21 years of age to drive a company vehicle
- Legally authorized to work in the United States
Nice To Haves
- Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
Responsibilities
- Provide technical direction and support to improve network performance and resolve outages within and beyond the immediate team
- Lead key projects and initiatives, guiding junior technicians and reporting progress and challenges effectively
- Identify and develop process improvements related to maintenance and repair activities, recommending implementation to management
- Create training materials and facilitate training sessions to maintain and enhance team technical skills and knowledge
- Also responsible for other duties/projects assigned by business management as needed
Benefits
- competitive base salary and compensation package
- annual stock grant
- employee stock purchase plan
- 401(k)
- access to free, year-round money coaches
- medical, dental and vision insurance
- a flexible spending account
- 401(k)
- employee stock grants
- employee stock purchase plan
- paid time off
- up to 12 paid holidays
- paid parental and family leave
- family building benefits
- back-up care
- enhanced family support
- childcare subsidy
- tuition assistance
- college coaching
- short- and long-term disability
- voluntary AD&D coverage
- voluntary accident coverage
- voluntary life insurance
- voluntary disability insurance
- voluntary long-term care insurance
- mobile service & home internet discounts
- pet insurance
- access to commuter and transit programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
