Sr Field Services Technician
Owens Corning•State College, PA
•Hybrid
About The Position
Owens Corning, global in scope — human in scale. We’re a world-class building and construction materials leader, and Owens Corning Doors is proud to support customers across North America with innovative, high-quality door solutions. We are currently seeking a Senior Field Service Technician to support customer sites and field operations within an assigned territory.
Requirements
- High School Diploma or GED
- 4–6 years of customer-facing field or quality experience (doors preferred)
- Proficiency with Microsoft Office
- Ability to travel extensively
- Strong problem-solving skills
- Valid driver’s license
- Ability to safely use measurement tools and perform physical job requirements.
Responsibilities
- Evaluate customer-rejected doors and document findings using CRM systems or claims documentation.
- Perform warranty repairs.
- Communicate quality issues to manufacturing plants.
- Serve as a liaison with customers.
- Schedule and plan travel.
- Manage expenses.
- Develop remediation plans.
- Act as a subject matter expert.
- Train technicians.
- Partner with sales and management as needed.
Benefits
- Competitive compensation
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) with company match
- Paid time off (vacation, floating holidays, and company holidays)
- Employee Assistance Program
- Stock Purchase Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
