Sr. Field Service Technician

Aqueous Vets, LLC•Remote - Nationwide, US,

2d•$40 - $45•Remote

About The Position

A Sr. Field Service Technician is responsible for providing service and customer support during field visits or dispatches. This individual must be able to apply mechanical knowledge to build and install water treatment systems according to engineering specifications and design.

Requirements

Professional, proactive, and positive demeanor
Passion for exceptional customer service and support
Sensitivity to the unpredictable demands and uncertainties associated with customer service
Experience with 2- to 16-inch pipe fitting
Experience with rigging and crane operations
Experience with mechanical systems
Experience with basic plumbing
Ability to travel up to 95%
Ability to install new systems and troubleshoot existing installations of mechanical systems.
Ability to read and understand mechanical drawings.
Ability to use hand/power tools and possess a basic understanding of machining tools.
Ability to use crane and rigging operations.
Working knowledge of personal computer, keyboard, and software programs.
Working knowledge of manufacturing processes.
Strong interpersonal skills.
Good verbal and written skills.
Proven organizational skills.
Ability to prioritize and work with limited supervision.
Ability to explain how and why specific conclusions were reached.
Ability to maintain confidentiality.
Ability to work well under pressure and to remain flexible to changing schedules and demands.

Nice To Haves

Experience in water treatment, filtration, and media systems
A CDL
40-hour HAZWOPER certification
Hazmat-endorsed TSA chemical transport certification

Responsibilities

Assist in site installation of AV filtration systems, GAC/media services, ductile iron pipe, stainless steel pipe site layout and planning
Interpret blueprints, specifications, diagrams, or schematics to determine filtration installs, and pipe design install
Collaborate with Operations to plan future filtration builds and support related needs.
Ensure compliance with all safety requirements and protocols in hazardous work environments.
Maintain job detail updates within the ERP system
Regularly communicate and report progress updates to management
Ability to work under limited supervision
Demonstrates a strong commitment to the company’s social and environmental mission by promoting sustainable practices, fostering an inclusive work environment, and consistently prioritizing health and safety in all aspects of their role.