Sr. Field Service Engineer - San Francisco Bay Area
About The Position
At Molecular Devices, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Join Molecular Devices and help drive scientific discovery for life science customers in academia, biotech, pharma, and government. Our automated and AI-enabled technology empowers researchers to tackle complex questions and gain deep insights, accelerating the development of safer, more effective therapeutics. As part of our team—rooted in collaboration, authenticity, and innovation—you’ll ultimately contribute to groundbreaking science that enhances lives globally and shapes a healthier future for all. This position reports to the Sr. Field Service Manager of the Northwest field service team and will be a fully remote in the San Jose, CA role, supporting our customers in the greater Northwest US states.
Requirements
- Associates degree with at least 5 years of experience in life science field
- Trade school or High School Diploma with appropriate industry experience of equivalent complexity as a field service engineer
- Strong communication skills utilized in a professional manner
- Advanced troubleshooting, problem-solving and repair skills with strong attention to detail
- Ability to travel daily throughout the Northwest, with 50% overnight travel as business demands
- Must have a valid driver's license with an acceptable driving record
- Ability to lift, move or carry equipment and tools up to 50lbs
Nice To Haves
- Bachelor’s degree in engineering, Biology, or related field
- Previous experience with a customer facing role
- Previous experience managing a diverse product portfolio
Responsibilities
- Proactively manage customer accounts, while building and fostering positive and professional relationships with both external and internal customers
- Propose process improvements that improve internal and external customer processes
- Manage a diverse technical product portfolio
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
