Sr. Field Rental Tech - Houston, TX

The Home Depot

1d • Onsite

About The Position

The Sr Field Rental Technician is an experienced, highly skilled mobile repair technician performing repairs on many types of rental construction equipment, including earthmoving, aerial, landscaping, and material handling equipment. The majority of repairs will be conducted on a jobsite or in a mobile environment, ranging from general repairs and maintenance up to more complex repairs on hydraulic, electrical, and diesel engines. This position reports directly to the Rental Repair Supervisor (RRS) supporting the overall service efforts at the Rental Operations Facility (ROF), but primarily repairing and servicing current customers with repair needs in the field. The Sr Field Rental Tech will also play a key role to teach and train other associates, passing on their in-depth rental repair and equipment knowledge.

Requirements

• Must be eighteen years of age or older
• Must be legally permitted to work in the United States
• Experience and ability to perform advanced troubleshooting and repairs on electrical systems, hydraulic systems, and diesel engines
• Ability to read and understand detailed schematics (electrical and hydraulic) to determine source of mechanical failure
• Ability to read technical and service manuals
• Competent in the use of tablet and computer technology to document service work
• Ability to consistently and accurately document work performed
• Good communication and organization skills
• Ability to multi-task, prioritize, and work efficiently
• Ability to work independently
• Experience, ability and desire to provide an excellent customer service
• Ability to safely lift 80 lbs minimum
• Ability to operate in extreme outdoor working conditions
• Requires a valid driver's license with safe driving record in order to drive in a CMV capacity, including passing a road test and obtaining a DOT medical certificate
• Must be at least age 21 to drive in a CMV capacity
• Working knowledge of handheld technology (smartphone, laptop, tablet)
• High school diploma and/or GED
• 5 years of work experience

Nice To Haves

• Working knowledge of Microsoft Office Suite
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Demonstrated project management skills
• Excellent written and verbal communication skills
• Resides within 45 miles of target city (ROF Location)
• 5+ years of road tech experience in the equipment rental industry
• Ability to self-direct and work independently
• Maintain a professional appearance and provide a positive company image
• Able to adapt to unforeseen circumstances, including weather, traffic, and business needs
• Effective in organization, prioritization, problem solving, and troubleshooting skills

Responsibilities

• Provides expert knowledge to all Rental associates and customer in the proper operation of the equipment and standard operating procedures
• Diagnose, maintain and repair all components of the machine, including gas and diesel engines, hydraulics, electrical systems, fuel systems, and brake systems
• Documents all work performed on tablet technology, including completion of work orders to capture parts usage and labor, performing parts inventory counts, etc.
• Performs aerial lift inspections according to required checklist
• Safely operates forklift to load, unload, and move equipment and materials in the shop and yard
• Follows safety protocol, including proper storage of supplies and fuel, proper disposal of waste oils and fluids, and proper lifting and moving of materials and equipment
• Be on call with rotating schedule including nights and weekends
• Performs other duties listed on this job descriptions as well as other duties assigned by the Rental Repair Supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees