Sr. Field Clinical Engineer

Globus MedicalCalifornia, CA
Onsite

About The Position

The Senior Field Clinical Engineer (Senior FCE) is responsible for serving as the senior technical and clinical liaison between physicians and the company, with expertise spanning clinical research, product development, field technical services, and training. This effort includes, but is not limited to, IDE clinical trials, feasibility studies, post-market studies, technical troubleshooting, and new product feature development. This individual works with Sales, Marketing, Regulatory Affairs, Quality Assurance, and Product Development to ensure the highest standards of clinical support, patient safety, and scientific excellence. The Senior FCE is additionally expected to mentor and develop junior Field Clinical Engineers.

Requirements

  • Bachelor’s degree in Engineering, Life Sciences, or a related technical field
  • Minimum of 6 years of field experience supporting implantable medical devices
  • Strong working knowledge of human physiology, neuroanatomy, physician and hospital practices, and operating room etiquette
  • Experience with IDE clinical trial conduct, GCP principles, and applicable regulatory requirements
  • Excellent verbal and written communication skills
  • Attention to detail
  • Self-starter with the ability to independently organize travel and manage daily work schedules
  • Advanced critical thinking and problem-solving skills
  • Proficiency in using Microsoft Office products
  • Ability to travel up to 50–70% of the time, including overnight and weekend travel as required by field responsibilities

Nice To Haves

  • Master’s degree (MS) or Doctorate (PhD) in Electrical Engineering, Biomedical Engineering, Computer Science, or a related discipline
  • 8 or more years of field experience
  • Prior experience in a Field Clinical Engineer or equivalent clinical/technical role within the medical device industry strongly preferred

Responsibilities

  • Assist in the selection, training, and monitoring of clinical sites for feasibility studies and IDE clinical trials as it relates to SCS system deployment, programming and ongoing patient support
  • Conduct and coordinate field research activities, including patient fitting, interviewing, and data collection
  • Facilitate and assist with investigator-initiated and company-sponsored protocol generation
  • Recruit and nominate study investigators, research centers, and clinical sites in coordination with clinical operations
  • Organize and provide support for study sites, including patient procedures, scheduling, and follow-up documentation
  • Coordinate data collection and resolve study- and technology-related issues at clinical research centers
  • Serve as a liaison between Product Development and physicians for clinical device feedback and improvement recommendations
  • Coordinate and conduct clinical device testing, beta testing, and in-house testing of new products
  • Provide structured feedback on device usage and recommend design improvements and product iterations
  • Develop and refine clinical protocols in collaboration with internal teams and physicians
  • Assist with submission of research findings for scientific presentations and congresses
  • Collaborate with the company and physicians to support the development of PowerPoint presentations
  • Assist with abstract and manuscript preparation, including literature review and data synthesis as needed
  • Conduct literature searches and contribute to generation of technical memos and marketing literature reviews
  • Conduct individualized clinical research education and training with physicians and clinical staff
  • Assist with field training and onboarding of sales team members on programming methods and clinical protocols
  • Support physicians with technology utilization, engineering guidance, and clinical application
  • Follow up on and resolve reported technical issues in the field in a timely manner
  • Troubleshoot complex field technical problems and respond to issues that may affect patient safety
  • Document technical problems thoroughly and escalate appropriately per company procedures
  • Collaborate with Product Development and Quality Assurance to investigate and resolve product-related issues
  • Communicate technical findings and explanations clearly to clinic personnel and internal stakeholders
  • Assist in identifying key opinion leaders and influential clinicians in the field
  • Help identify new technologies and emerging directions for existing and future product lines
  • Review and provide clinical feedback on marketing materials for accuracy and relevance
  • Assist the sales team in identifying and targeting physicians for clinical programs
  • Facilitate device programming support in the field as needed
  • Work collaboratively with sales management to identify and resolve field issues
  • Coordinate data collection efforts in support of sales and clinical objectives
  • Serve as a mentor and resource for junior Field Clinical Engineers, providing guidance on clinical, technical, and professional development
  • Model exemplary standards of clinical conduct, documentation quality, and cross-functional collaboration
  • Adhere to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
  • Ensure compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to the position
  • Represent the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties
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