Sr. Facilities Coordinator
Cushman & Wakefield•St. Louis, MO
•$27 - $32•Onsite
About The Position
The Senior Facilities Coordinator ensures successful service delivery of the client facility needs. Directly supporting the facility management team with on-going facility and team related responsibilities.
Requirements
- A minimum of 3-5 years of experience in facility management or tenant services capacity
- Experience with CMMS systems or similar productivity tracking programs
- Clear understanding of Leasing Agreements and fundamental Commercial Real Estate terminology
- Previous customer service experience with elevated communication skills
- High school diploma or a General Equivalency Diploma (GED) required
Nice To Haves
- Associates or Bachelors degree in facilities management, building, business or other related field preferred
Responsibilities
- Coordinate with outside contractors and Landlords for the service and repairs of equipment
- Validate Lessee or Lessor responsibility through Lease Agreement and Amendments
- Follow protocol for effective building-specific maintenance and safety procedures
- Maintain on-going communication with contractors, client, and team
- Assist with the inspection of the sites within the assigned building portfolio
- Create work orders and assign work orders to the engineering staff, subcontractors and vendors
- Report on open and closed work orders and check the status of open work orders with the assigned party
- Request, review and submit work orders, bids and proposals from vendors
- Verify final invoice pricing and process payments in a timely manner
- Assist in the monitoring and assessment of vendor performance
- Train vendors on work order and billing procedures
- Manage complex work orders such as environmental issues and disaster recovery
- Manage service and performance of vendors and landlords for timely completion of jobs
- Create and record appropriate written communication between all parties
- Schedule and document maintenance and repairs on building equipment
- Communicate frequently with client, landlords and vendors to resolve issues and provide project status updates
- Assist with measuring and reporting key performance indicators against service level agreements
- Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life, and disability insurance programs
- paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
