Sr. Events & AV Services Coordinator

Dairy Farmers of America•Kansas City, KS

4d•Onsite

About The Position

We are looking for a self-motivated individual, looking for a unique opportunity. The ideal candidate will be excited to work for Dairy Farmers of America (DFA), the largest farmer-owned dairy cooperative in the United States, traveling cross country to work at and support of meetings and events. We are searching for someone who is energetic, able to adapt quickly to diverse circumstances and above all, is a team player. This role is critical to delivering superior meeting, event and experiences for DFA and all its stakeholders across the United States: farmer-owners, employees, customers, industry, strategic partners and vendors. This role represents Dairy Farmers of America in all its interactions, and it is key that the person who fills this role understands that their personal impact will go beyond simply completing tasks, but in how they work with all stakeholders will create positive ripples. This person will support pre-production and set up and break down of assigned events, including responsibility for loading, unloading and driving the cargo van that holds DFA’s audio visual and other event equipment as needed.

Requirements

5 or more years of proven, relevant work experience
Ability to travel 25-50%
Ability to deliver best in class customer service in all areas of day-to-day work with stakeholder interactions
Ability to handle and prioritize multiple tasks and project simultaneously with excellent organizational skills in a highly effective manner
Handles conflicts, makes thoughtful decisions with the best interest of the event in mind, and exercises proper action and behavior during stressful situations
Remains flexile and optimistic, adjusting to situations as they occur
Maintains a professional image and effective working relationships with farmer-owners, employees, vendors and partners
Ability to work in a variety of climates, indoors and out, and the ability to stand on your feet for extended periods of time
Ability to work independently and as part of a team
The ability to have fun while working in a fast-paced environment
Ability to lift a minimum of fifty pounds (50 lbs.) over your head
Able to be proactive, reliable, detail-oriented, resourceful, and a problem solver
Able to work with accuracy and attention to detail
Able to be self-motivated
Able to demonstrate flexibility in planning, organizing, and multi-tasking in a fast-paced, dynamic environment
Able to communicate clearly and effectively, both verbally and in writing, for a diverse range of internal and external audiences
Must be able to read, write and speak English

Responsibilities

Partner with Events and Experience team to coordinate event specific equipment needs, with understanding around what needs to be sent from DFA warehouse, what is onsite and what may need to be sourced at event location
Source required materials or needs for a particular event location, including but not limited to freezers, furniture, etc.
Drive DFA’s cargo van to event locations as needed; unload and reload truck, direct unload and reload while also participating in needs
Set up specific components of event needs, including but not limited to, registration needs, printers, microphone systems including power and other electrical requirements
Research event location to understand proximity to retailers or other service vendors to address event needs that may arise during event set up and execution
Troubleshoot during event preparation and during the event to ensure all event needs or setups are correct including making decisions that align to brand guidelines, billing and / or staffing
Collaborate with event and AV team and other contractors to support event needs
Support audio visual production team; learn key specifications and needs of equipment as specified or required by Director of Audio and Visual and Audio Visual Services Specialist
Keep and cultivate relationships with event team, support staff, event attendees and partners with professional and courteous demeanor
Assist onsite set up, build and break down of events
Support administrative tasks pertaining to assigned events such as printing needs
Maintain warehouse inventory, including its location, purpose, owner and needs
Manage multiple deadlines with each event and make decisions based on the needs and objectives of the event
Interact professionally with all levels of cooperative executives
Be knowledgeable of, and comply with, all corporate policies
Maintain an inventory of all meeting/event signage