The Sr. ERP Consultant provides strategic guidance to users on defining and designing processes that meet customer requirements. The role documents current business processes, identifies inefficiencies, recommends system improvements, and provides backup support for SAP consultants. It communicates with HQ on implementing, managing, and optimizing processes within the SAP Logistics module to support business requirements. The consultant supports users across relevant North American sites, identifies end-user technical SAP SD and EDI requirements, delivers training and documentation, and maintains professional relationships to support ongoing user needs. The role monitors and reports system-issue status, evaluates performance against operating standards, and provides detailed results and reports. It also supports on-call troubleshooting and timely resolution of critical system issues.
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Career Level
Senior
Education Level
No Education Listed