Sr. Engineer - Application Support N 4B
About The Position
Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Requirements
- Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering
- Splunk Certified User - Splunk
- Splunk
- Agile Methodology
- Generative AI
- Python (Programming Language)
- English (Required)
- Proficient - C2
Responsibilities
- Provide advanced technical support for troubleshooting and resolving application-related incidents
- Collaborate with cross-functional teams to ensure timely resolution of issues and minimize downtime
- Perform regular application maintenance tasks, such as monitoring performance, applying patches, and upgrading software versions
- Develop and maintain technical documentation to enhance knowledge sharing and support future troubleshooting efforts
- Participate in the implementation of new applications, including testing, deployment, and post-implementation support.
Benefits
- Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
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What This Job Offers
Job Type
Full-time
Career Level
Senior
