Sr Engineer - AOG Service Engineering

Southwest Airlines•Dallas, TX
•Onsite

About The Position

The Senior Engineer supports Service Engineering by providing advanced engineering expertise that helps maintain the safety, reliability, and operational readiness of Southwest’s fleet. They’ll oversee specialized aircraft, engine, and component repairs, modifications, and troubleshooting activities while providing critical engineering support for Aircraft on Ground (AOG) and other operational events. They’ll partner closely with Technical Operations Teams to evaluate complex maintenance issues, develop technical solutions, and support timely operational decision-making. The Senior Engineer leverages strong technical, analytical, and problem-solving skills to deliver engineering support and ensure safe and reliable aircraft operations. The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. and no current or future work authorization sponsorship available.

Requirements

  • Knowledge of FAR's with a strong emphasis on Part 25 requirements and Part 121 operations
  • Knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the design and production of various airline support services
  • Knowledge of design techniques and principals involved in production of precision technical plans, drawings, and models
  • Skilled in Computer-Aided Design (CAD) skills and experience
  • Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Skilled in collecting, organizing, visualizing and assimilating data, including turning raw data into meaningful information, using data-oriented programs and visualization software
  • Skilled in communicating effectively inside and outside the Technical Operations organization
  • Ability to assimilate technical data for verbal and written response to SWA Leaders and regulatory authorities
  • Ability to work well with others as part of a Team and under tight time constraints to accomplish assignments and projects
  • High School Diploma or GED
  • Advanced level experience, seasoned and specialized knowledge in: Airline/OEM/MRO Engineering
  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines

Nice To Haves

  • Licensing/Certification N/A

Responsibilities

  • Evaluate and process manufacturer’s service documents (Service Bulletins, Service Letters, etc.), regulatory requirements (Airworthiness Directives, Notice of Proposed Rule Making, Code of Federal Regulations, etc.)
  • Develop and substantiate in-house repairs and modifications for implementation into the SWA maintenance program
  • Develop and substantiate reliability improvements through research, root-cause analysis and implementation through corrective action plans
  • Conduct various types of cost/benefit analysis
  • Collaborate with other departments such as Planning, Supply Chain, Quality, Production and other Stakeholders for assigned projects to develop project implementation plans
  • Troubleshoot and resolve in-service issues
  • Develop Engineering documentation to support resolution of in-service issues
  • Participate in and coordinate activities related to OEM, Supplemental Type Certificate Holder, and PMA products
  • Review and approve Engineering documents such as Engineering Orders, Drawings, etc.
  • Provide mentorship to Junior Team members and may include training new Employees.
  • May perform other job duties as directed by Employee’s Leaders

Benefits

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
  • Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings
  • Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit
  • Competitive health insurance for you and your eligible dependents
  • Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
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