Sr. End User Computing Engineer / Telecommunication Engineer

Life-Science Innovations, LLC•Willmar, MN

11d•$98,000 - $122,500•Hybrid

About The Position

Life-Science Innovations has a full-time opportunity for a Sr. End User Computing Engineer / Telecommunication Engineer to join their team. This position leads the strategy, management, security, and modernization of the organization’s endpoint environment, including workstations, mobile devices, endpoint tools, and user technology services. This role focuses on advancing endpoint management through technologies such as Microsoft Intune, Windows Autopilot, Endpoint Central, patching, encryption, compliance, application deployment, and endpoint security. Working closely with IT teams, vendors, and business partners, this position develops secure, scalable, and supportable solutions that improve device governance, lifecycle management, and the overall end-user technology experience, while also supporting select telecom and Teams Phone responsibilities. Our goal at LSI is to provide tailored professional shared services to each of our customers, partnering with them to become an extension of their team. Headquartered in Willmar, MN, on the beautiful MinnWest Technology Campus, Life-Science Innovations employs people in a variety of roles and expertise. We hire technically passionate, positive, career minded individuals who align with our core organizational values.

Requirements

8+ years of progressive IT experience with significant experience in endpoint administration, desktop engineering, systems administration, or related roles.
Experience managing Windows endpoints and endpoint management platforms, including Microsoft Intune, Windows Autopilot, SCCM/Endpoint Configuration Manager, Endpoint Central, or similar.
Strong knowledge of Microsoft 365, Entra ID, Active Directory, Group Policy, networking, and end-user technologies.
Strong understanding of endpoint security, including encryption, vulnerability remediation, device compliance, configuration baselines, conditional access, and least-privilege principles.
Demonstrated ability to operate at a senior technical level, making sound decisions, evaluating risk, and balancing security, usability, scalability, supportability, and cost.
Experience developing and maintaining endpoint standards, processes, device provisioning, application deployment, patching, compliance, and workstation lifecycle management.
Strong troubleshooting, analytical, problem-solving, and customer service skills, with the ability to resolve complex endpoint and user technology issues.
Excellent communication, documentation, organization, and collaboration skills, with the ability to work effectively with IT teams, vendors, business leaders, and end users.
Ability to work independently, identify risks and opportunities, make recommendations, and translate business needs into practical, secure, and supportable technology solutions.
Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent hands-on experience.

Nice To Haves

Microsoft 365 Certified: Endpoint Administrator Associate or similar certification preferred.

Responsibilities

Serve as the senior technical owner for endpoint management platforms, standards, and processes across workstations and mobile devices.
Design, implement, and optimize endpoint management using Microsoft Intune, Windows Autopilot, Endpoint Central, Entra ID, Group Policy, and Microsoft 365.
Establish and maintain device provisioning standards, configuration baselines, compliance policies, and workstation lifecycle processes.
Lead Windows upgrades, device replacements, application deployment, patching, enrollment, and advanced endpoint troubleshooting.
Strengthen endpoint security through BitLocker, device hardening, vulnerability remediation, compliance, and CIS-aligned configurations.
Partner with IT leadership, security, systems, and service desk teams to improve endpoint security, support processes, escalation paths, and overall efficiency.
Evaluate endpoint and user technology solutions, vendors, licensing, and tools based on security, usability, cost, and long-term fit.
Develop and maintain technical documentation, standards, processes, and support procedures to create a consistent, scalable environment.
Collaborate with business partners and remote sites to translate technology needs into practical, secure, and supportable solutions.
Support select telecom and Teams Phone services, including cellular devices, phones, conference room technology, carriers, and vendors.
Participate in IT projects, change management, ITSM processes, and cross-functional initiatives impacting end-user technology.