Sr. eCommerce Manager

KiwiCo•Mountain View, CA

3d•Hybrid

About The Position

KiwiCo is an innovative eCommerce company dedicated to sparking creativity and curiosity in kids (and kids at heart!). Through both online and offline materials, we provide fun and engaging ways for kids to explore, create, and learn. Our primary offering is a subscription service where we deliver "whoa awesome," hands-on projects to kids. We also manage an e-commerce storefront and a content platform to inspire and educate. We take great pride and ownership in the products we build and in the community of parents and kids we serve. This position follows a hybrid work schedule, with 3-4 office days per week (depending on your team) and the remainder of the week working remotely. You will be responsible for our DTC (Direct to Consumer) business including our subscription products and our individual store products. As the DTC category manager you will be responsible for business growth and P&L. You own the pricing, promotions, and customer insights. You will work cross functionally with the marketing, product, and operations teams to set priorities, share insights, and drive growth initiatives. This position reports directly to the Chief Growth Officer and works closely with the rest of the executive team in Mountain View, CA.

Requirements

6-8+ years of experience in driving eCommerce strategy and growth
BA/BS required
Demonstrated P&L ownership — you've managed a business with real accountability for results
Strong analytical skills — you can dig into data, find the story, and turn it into actionable recommendations
Experience developing and executing pricing and promotion strategies
Excellent written and verbal communication skills, including presenting to and influencing executive leadership
Entrepreneurial drive — you take initiative, roll up your sleeves, and make things happen

Nice To Haves

MBA or similar graduate degree
Experience in consumer subscription products, retail eCommerce, digital platforms, or related fields

Responsibilities

Manage the DTC (Direct to Consumer) business including subscription products and individual store products.
Drive business growth and P&L for the DTC category.
Own pricing, promotions, and customer insights.
Work cross-functionally with marketing, product, and operations teams to set priorities, share insights, and drive growth initiatives.
Own, create, and execute strategies to drive customer growth and satisfaction.
Develop innovative solutions to meet customer needs in new ways.
Analyze consumer behaviors, market trends, and business performance to identify and execute growth initiatives.
Synthesize data into clear strategies and influence partners across the organization.
Work cross-functionally across marketing, technology, product, and sourcing to bring an amazing customer experience to life.