Sr ECLS East Regional Manager Cardiac Surgery – U.S.

Medtronic • New York, NY

4d • $135,000

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life The ECLS Regional Manager will plan, direct, and lead sales activities and assist with sales training for Medtronic ECLS products. The ECLS Regional Manager develops and implements a strategy for sustainable business relationships and therapy growth to include achieving revenue targets and profitability while achieving safe growth for ECLS products. In addition, the ECLS Regional Manager will be responsible for the overall hiring and onboarding of sales representatives and clinical specialists, mentoring team development, implementing retention strategies, and collaborating with the local Medtronic sales and leadership teams within the organization. Responsibilities may include the following and other duties may be assigned: Hire, develop, and retain sales representatives and clinical specialists in support of achieving business objectives Ensure the regional field team is properly credentialed at all hospitals for vendor credentialing and has access/good standing to hospitals Develop and maintain a high performing organization Oversee district structure/organizational planning; identify qualified accounts and proper order of rollout with territory alignment and compensation considerations Manage individual territory customer interface while on boarding talent Oversee all performance management responsibilities; feedback/coaching, development planning, employee training, objective setting, performance reviews, etc. in support of the therapy development staff Manage and achieve annual operating planning/quota, budgeting and forecasting for the therapy development team within the district Ensure the field reports all product and procedure complaints to the appropriate departments according to Medtronic policy Ensure staff is trained and abides by Medtronic mission and ethics policies, and business conduct standards Document formal field travel within district with proper follow-up and quarterly rep/clinical reports Provide ongoing coaching and feedback to Sales and Clinical team through field visits, observation, and measurement of results. Performance responsibility includes safe growth with outcome accountability Establish plan quotas for each territory in region; ensure that strategies are in place to meet and exceed plan Ensure all sales and marketing programs are communicated and implemented and coordinated Expertise with subject matters involving healthcare economics, upstream and downstream product portfolio, clinical data and the competitive marketplace Monitor and control expenses to include proper allocation of customer inventory Develop, maintain and provide solutions for customer business needs Effectively build a positive working relationship between Medtronic Cardiac Surgery and key accounts Attend/develop curriculum for quarterly district clinical/sales meetings and attend key society conventions as requested Communicate developments in best practice techniques and technologies, impact of education programs, competitive activities, and customer response back to the ECT Business Unit Cultivate and maintain excellent internal professional relationships with education, marketing, clinical, regulatory, quality, supply and R&D teams KEY COMPETENCIES Leads Change Leads & embraces changes that are customer responsive & market driven. Builds Alliances Breaks down silos & collaborates across organizational boundaries. Seeks & values different perspectives & ideas to foster an inclusive work environment. Accountable for Results Passionate & driven. Takes accountability for & consistently delivers decisions, actions & results. Aligns and Motivates Others Aligns & motivates people to move quickly in a coordinated fashion. Empowers and Develops Others Develop employees’ skills in current role & empowers development towards future career aspirations. Intentionally and Effectively Communicates Translate complexity into simplicity & articulate clearly. Sets Expectations that are Clear and Measurable Creates and Articulates Long Term Vision Sets a vision that inspires performance & engages others. Critical & Strategic Thinking Thinking systemically from a whole system’s perspective to uncover potential opportunities for creating value. Judgment, Ethics & Integrity Practices the highest ethical standards in every aspect of the job, promotes & adheres to our code of conduct, all applicable laws & company policies.

Requirements

• Bachelor’s Degree
• 5 years of medical sales/clinical experience

Nice To Haves

• Preference for sales experience in Cardiac Surgery, ECT or ECMO with at least 5 years of Cardiovascular experience
• Bachelor’s Degree
• Well-rounded business and financial acumen
• Prior product launch experience
• C-suite selling experience
• Experience working in a matrix organization and ability to collaborate at various levels
• Prior market development experience
• Proven successful sales track record
• Prior KOL management experience
• Prior experience building and maintaining successful sales teams
• Prior experience with balancing company profitability and customer goals
• Willingness to travel 75% or more
• Prior sales training or clinical education training
• Ability to build strong relationships with key therapy users and internal employees across various functions and at all levels
• Performance Management Leadership
• The successful candidate will have prior experience in introducing new technologies and therapies
• Strong leadership skills
• Ability to successfully navigate the CVG sales structure and build relationships
• Excellent influencing and consulting skills
• Excellent interpersonal and written communication skills
• Ability to make timely and sound decisions
• High degree of integrity
• Ability to attract and manage a diverse workforce

Responsibilities

• Hire, develop, and retain sales representatives and clinical specialists in support of achieving business objectives
• Ensure the regional field team is properly credentialed at all hospitals for vendor credentialing and has access/good standing to hospitals
• Develop and maintain a high performing organization
• Oversee district structure/organizational planning; identify qualified accounts and proper order of rollout with territory alignment and compensation considerations
• Manage individual territory customer interface while on boarding talent
• Oversee all performance management responsibilities; feedback/coaching, development planning, employee training, objective setting, performance reviews, etc. in support of the therapy development staff
• Manage and achieve annual operating planning/quota, budgeting and forecasting for the therapy development team within the district
• Ensure the field reports all product and procedure complaints to the appropriate departments according to Medtronic policy
• Ensure staff is trained and abides by Medtronic mission and ethics policies, and business conduct standards
• Document formal field travel within district with proper follow-up and quarterly rep/clinical reports
• Provide ongoing coaching and feedback to Sales and Clinical team through field visits, observation, and measurement of results. Performance responsibility includes safe growth with outcome accountability
• Establish plan quotas for each territory in region; ensure that strategies are in place to meet and exceed plan
• Ensure all sales and marketing programs are communicated and implemented and coordinated
• Expertise with subject matters involving healthcare economics, upstream and downstream product portfolio, clinical data and the competitive marketplace
• Monitor and control expenses to include proper allocation of customer inventory
• Develop, maintain and provide solutions for customer business needs
• Effectively build a positive working relationship between Medtronic Cardiac Surgery and key accounts
• Attend/develop curriculum for quarterly district clinical/sales meetings and attend key society conventions as requested
• Communicate developments in best practice techniques and technologies, impact of education programs, competitive activities, and customer response back to the ECT Business Unit
• Cultivate and maintain excellent internal professional relationships with education, marketing, clinical, regulatory, quality, supply and R&D teams

Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
• Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees