Sr. DTC Planning Manager, Clogs

Crocs, Inc.Westwood, MA
8d$135,000 - $145,000Hybrid

About The Position

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.  OverviewCrocs, Inc. is seeking a Senior Manager, Planning for Clogs. The Senior Manager will lead our digital Key Account and Demand Planning team members in developing and building strategies to achieve yearly revenue, sell-through, and profitability goals. This senior role requires dynamic leadership and strategic oversight, and it involves close collaboration with regional planning directors, sales teams, merchants, marketing, as well as finance, supply, and inventory planning leads.

Requirements

  • Bachelor’s degree in Business, Supply Chain, Analytics, or a related field preferred.
  • At least 8+ years in planning OTB / Demand within a digital environment; highly desirable to be within an Omni Channel setting particularly in the apparel / footwear business. Direct-to-consumer experience preferred, preferably in ecommerce.
  • At least 3+ years of leading others.
  • OTB and Demand Planning Experience is required.
  • Understanding of Digital Customer experience and key players (Amazon, Zappos).
  • Understanding of demand, supply, service, and other S&OP / IBP principals.
  • Strong analytical capabilities using both systemic and Excel based tools.
  • Validated experience communicating highly involved analytical work to less analytical problem solvers.
  • Strong social skills shown in a highly collaborative setting.
  • Extensive experience using Excel, Power BI a plus

Responsibilities

  • Ensure that the team creates timely, accurate and responsible material level channel and account forecasts.
  • Oversee the digital account forecasts, utilizing sales trend analysis to determine the most profitable assortments.
  • Evaluate final channel demand projections versus revenue targets and identify associated risks and opportunities.
  • Collaborate effectively with sales, finance, and merchandising teams to drive revenue and achieve profitability goals.
  • Conduct monthly and seasonal analysis of actual performance versus the forecast, including demand reviews and S&OP direction.
  • Support the development of Annual Operating Plans (AOP) and quarterly revenue assumptions for digital accounts in coordination with commercial sales leads and finance.
  • Review monthly open-to-buy (OTB) projections and work with sales directors and merchandise leads to determine account-specific weeks of supply targets and risks based on sell-through assumptions and assortment segmentation.
  • Provide sell-through data and classification performance insights to regional merchandise planning (MFP) planners to drive top-down planning strategies.
  • Review ladders for key strategic growth materials ensuring appropriate in-stock positions by enhancing new systemic capabilities and safety stock drivers.
  • Generate executive and non-executive reports, offering direction and overview of plans, risks, and opportunities.
  • Lead the organization towards excellence in digital planning.
  • Drive a cultural shift towards data-driven decision-making.
  • Leverage forecast accuracy and consumer metrics to drive improvements.
  • Collaborate with the team to establish processes and best practices for the new system implementation of demand, OTB, key account (KA), and all future modules.
  • Continue the migration to BI reporting while standardizing and streamlining the communication model.

Benefits

  • This position is eligible to participate in a company incentive program.
  • This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
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