Sr. Drug & Alcohol Program Manager

United Site Services • Meridian, ID

1d

About The Position

The Senior Drug & Alcohol Program Manager leads United Site Services’ drug and alcohol testing program for its entire driver workforce, including CDL drivers subject to federal DOT/FMCSA regulations and non-CDL drivers covered by company policy. The role serves as or directly oversees the Designated Employer Representative (DER), ensuring the CDL program complies with 49 CFR Parts 40 and 382 while administering a comparable program for non-CDL drivers. The position oversees pre-employment, random, post-accident, reasonable suspicion, return-to-duty, follow-up, and client- or site-specific testing requirements, programs, and vendors.

The manager coordinates testing, maintains compliant random selection pools and FMCSA Clearinghouse records, oversees vendors and testing partners, and responds to incidents. The role enforces policy, coordinates referrals to Substance Abuse Professionals or the Employee Assistance Program when applicable, tracks supervisor training, and maintains confidential, audit-ready records—including Management Information System documentation for each of the 11 USDOT numbers. The manager also develops and updates written policies, partners with HR, Safety, Legal, and Operations, manages client-site screening programs, and assists field personnel with policy interpretation and implementation. Other FMCSA compliance-related duties may be assigned. This position has no direct supervisory responsibilities.

Requirements

• Bachelor’s degree in human resources, occupational safety, or a related field, or equivalent professional experience.
• At least 3 years of experience.
• Experience administering a DOT-mandated drug and alcohol testing program.
• Working knowledge of 49 CFR Parts 40 and 382, FMCSA Clearinghouse requirements, and DER responsibilities.
• Strong documentation and recordkeeping discipline.
• Sound judgment and confidentiality when handling sensitive personnel matters and personally identifiable information.
• Clear communication with supervisors, drivers, and vendors.
• Ability to manage multiple compliance deadlines.
• Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
• Strong communication, teamwork, analytical, and judgment skills.
• Ability to maintain confidentiality in matters involving personnel and patient issues.
• Ability to take initiative and function independently.
• Capability to make people-management decisions.
• Self-starter able to work with minimal supervision.

Nice To Haves

• Experience managing testing for a mixed CDL/non-CDL workforce, multiple USDOT numbers, and a third-party consortium (C/TPA).
• DER certification.
• Reasonable-suspicion training certification.

Responsibilities

• Manage drug and alcohol testing programs for CDL drivers and non-CDL drivers, distinguishing federal requirements from company-adopted standards.
• Serve as or directly supervise the Designated Employer Representative (DER), act as the primary contact for test results, and make CDL program decisions, including removing drivers from safety-sensitive duties after a violation.
• Coordinate pre-employment, random, post-accident, reasonable suspicion, return-to-duty, and follow-up testing for CDL drivers and administer an equivalent schedule for non-CDL drivers.
• Maintain random testing pools for both driver populations and ensure CDL selection rates meet or exceed annual FMCSA minimums; apply a comparable standard to the non-CDL pool.
• Conduct required queries and reporting in the FMCSA Commercial Driver's License Drug and Alcohol Clearinghouse for CDL drivers.
• Manage relationships with the Consortium/Third-Party Administrator (C/TPA), Medical Review Officers, collection sites, and Substance Abuse Professionals.
• Coordinate timely post-accident and reasonable suspicion testing, meeting federal deadlines for CDL cases and company protocols for non-CDL cases.
• Remove CDL and non-CDL drivers from safety-sensitive duties immediately upon a policy violation and coordinate referrals to SAPs or the EAP as applicable.
• Coordinate and track mandatory reasonable-suspicion training for supervisors of CDL drivers and equivalent training for non-CDL supervisors.
• Maintain confidential testing records and audit-ready MIS documentation for each of the 11 USDOT numbers, as well as documentation for the non-CDL program.
• Draft, maintain, and update the written drug and alcohol policy, distinguishing federal CDL requirements from company-adopted non-CDL provisions and reflecting regulatory changes.
• Partner with HR, Safety, Legal, and Operations to align testing practices, investigate violations, and support consistent enforcement.
• Manage random testing pools for drivers assigned to client sites requiring on-site, extended-panel drug and alcohol testing.
• Assist field-based operations personnel with interpreting and implementing drug and alcohol testing policies and procedures.
• Perform other FMCSA compliance-related duties as assigned.

Benefits

• Holiday and paid time off (pro-rated for part-time employees).
• Medical and pharmacy coverage.
• Dental insurance.
• Vision insurance.
• Employer-paid short-term disability.
• Employer-paid employee basic life and accidental death and dismemberment insurance.
• Voluntary employee life and accidental death and dismemberment insurance.
• Voluntary spousal life insurance.
• Voluntary dependent life insurance.
• Hospital indemnity, accident, and critical illness coverage.
• Commuter/transit account.
• Healthcare flexible spending account.
• Dependent care flexible spending account.
• Health savings account.
• 401(k) with employer match.
• Employer-paid Employee Assistance Program.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior