Sr. Director, Technology

TatchaSan Francisco, CA
$250,000 - $275,000Hybrid

About The Position

As Sr.Director, Technology at Tatcha you will set technology direction across a complex, multi-brand environment from the Center, influence how platforms, data, and AI enable growth, efficiency and revenue, work with experienced technology leaders and external partners across Unilever brands, and operate as a trusted advisor to senior leadership team. You’ll help determine what technology matters most, how to modernize responsibly, and how to scale platforms without slowing innovation.

Requirements

  • 15+ years of experience in technology leadership within complex, enterprise-scale environments
  • Demonstrated background in enterprise architecture or large-scale systems design, with the ability to apply strategic, executive-level thinking
  • Proven ability to manage and continuously improve escalation pathways from operational teams to executive leadership, ensuring transparency across external partners and internal stakeholders
  • Strong communication and leadership skills, with experience driving cross-functional initiatives and influencing senior stakeholders across Commercial, Finance, Sourcing, and Operations
  • Highly analytical, with advanced problem-solving capabilities and a track record of translating data into actionable business insights
  • Experience designing and scaling planning processes, systems, and operational frameworks in fast-paced, high-growth environments
  • Willingness to work on-site at the San Francisco headquarters a minimum of two days per week

Nice To Haves

  • Background in Prestige Beauty, Skincare, Luxury, or FMCG/CPG
  • Experience with large-scale platforms such as NetSuite, Workday (implementation experience), Shopify, Snowflake, or comparable technologies
  • Exposure to AI, automation, and data-driven transformation

Responsibilities

  • Lead the development and execution of an enterprise-wide application strategy spanning ERP, Shopify, integration platforms (ESB, Celigo), and data analytics (Power BI).
  • Align technology roadmaps and investments with business priorities and growth objectives.
  • Serve as a trusted advisor to senior leadership, clearly articulating how IT solutions—from back-office systems to customer-facing platforms—drive business value and competitive advantage.
  • Foster innovation by assessing and implementing emerging technologies, including AI, SEO/GEO, automation, and advanced analytics, to enhance enterprise systems and customer experience.
  • Provide leadership across a modern technology landscape that includes NetSuite, Oracle Planning Cloud, Workday, Shopify, OMS, WMS, and cloud integration platforms.
  • Enable strong data and analytics capabilities using Snowflake, Tableau, and Power BI.
  • Ensure systems work together through thoughtful integration, governance, and architectural principles.
  • Lead application modernization efforts and guide the design of scalable integrations using iPaaS and IaaS solutions to simplify the technology landscape and accelerate delivery across brands.
  • Build strong partnerships with Finance, Procurement, Digital Commerce, Strategy, Supply chain, R&D, Marketing, supply and Digital Product.
  • Build, lead, and develop a high-performing team engineering team(s) setting clear goals and performance expectations.
  • Provide ongoing feedback, mentorship, and development opportunities to strengthen both functional expertise and leadership capabilities.
  • Elevate technology team performance through improved processes, accountability, and adoption of best practices.
  • Foster a culture of ownership, collaboration, and continuous improvement across the team and cross-functional partners.
  • Drive clarity in roles, decision rights, and ways of working to improve team effectiveness and cross-functional alignment.
  • Lead and develop senior technology leaders across multiple disciplines.
  • Manage strategic vendor and system integrator relationships, focusing on outcomes and long-term value.

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • life insurance
  • accident insurance
  • critical illness insurance
  • disability insurance
  • retirement savings plans and company match
  • paid family leave
  • education-related programs
  • paid time off
  • paid holidays
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