Sr. Director, Technology Cost Transparency

Truist Bank•Charlotte, NC

3d•Onsite

About The Position

The Program Manager – Cost Transparency will lead the end-to-end delivery of TD&O’s Cost Transparency program, anchored on the implementation of Total Cost of Ownership (TCO) as the enterprise standard for cost visibility. This role is responsible for standing up and scaling a multi-year transformation program that provides full cost visibility across products, platforms, and applications, enabling data-driven investment decisions, prioritization, and sustained cost efficiency across TD&O. The Program Manager will operate at the intersection of TEMPO, Finance, Portfolio, and Cost & Supplier Management, ensuring cost transparency is embedded into planning, governance, and decision-making frameworks (MAPS, TTPA, portfolio prioritization).

Requirements

Advanced degree in a relevant field, or an equivalent combination of education and work experience.
Eight years progressive related experience in managing enterprise technology organizations combined with overall twelve years progressive related experience in enterprise technology.
Demonstrated experience in technology organization management, financial management, risk management, people management, issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables.
Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies.
Demonstrated leadership in the implementation of complex programs and projects.
Ability to bring clarity to ambiguous assignments.
Demonstrated executive level verbal and written communication skills.
Superior working knowledge of business matters, finance, planning, and forecasting.
Strong skills in MS Office Suite (PowerPoint, Excel, Word, Visio, Project)

Nice To Haves

Advanced degree in a relevant field of work (e.g., MBA). PMP and/or PgMP.
Management Consulting Experience Preferred
Experience implementing large/complex initiatives across a matrix organization.
Experience with financial measurements and metrics. SFO, CFO, or experience partnering with Finance offices preferred.
Financial Services experience.
Experience implementing large/complex initiatives across a matrix organization.
Demonstrates executive presence

Responsibilities

Lead Program Execution: Own delivery of the Cost Transparency program, including roadmap, milestones, governance, and executive reporting
Stand Up TCO Capability: Implement TCO as the foundation for enterprise cost visibility, including model design, tooling, and rollout
Integrate Into Operating Model: Embed cost transparency into portfolio prioritization, planning, strategic reporting, and governance forums
Enable Decision-Making: Deliver business-relevant cost insights (product, platform, application) to support investment and prioritization decisions
Drive Cost Discipline: Establish cost accountability and integrate cost into ongoing planning and governance rhythms
Advance Cost Efficiency: Partner with Finance and SMO to translate transparency into savings, optimization, and rationalization opportunities
Coordinate Stakeholders: Align TEMPO, Finance, Architecture, and business leaders to ensure consistent adoption and execution across TD&O
Provides thought leadership, organizational design, management and execution of an SLT-designated core function(s) or program(s).
Directs and oversees financial management, organizational planning and design, planning and coordination of Enterprise Technology-wide program or programs.
Directs organizational efforts to partner closely with LOB/function managers and subject matter experts to develop program design, plan, metrics and execution strategy. Ensures that business cases are developed for budgeting, planning, and tracking revenue and/or expense.
Directs and oversees relationships with business owners and technology leads to support overall program needs.
Ensures that program activities are on a path to deliver benefits realization.
Ensures implementation and oversight of appropriate risk management plans for program initiatives in area of responsibility.
Monitors and challenges performance of current systems and processes. Identifies and advocates for solutions designed to deliver value and mitigate risk as appropriate.
Vets new solutions and determines at what point larger issues require escalation to upper management.
Leads teams or multiple teams of internal and/or external resources.
Analyzes and collectively manages variances to the program plan and overall portfolio and makes recommendation and/or creates action plan to mitigate negative variances or to resolve issues.
Articulates overall performance of multiple programs and initiatives via dashboard reporting for use by key executives.