Sr Director Sales Operations

CONA Services•La Vergne, TN
•$145,000 - $160,000

About The Position

The Sr Director Sales Operations leads a multifunctional team to deliver financial targets, including topline revenue and Gross Profit objectives, while efficiently overseeing, planning, and managing labor and expenses. The role also builds organizational strength and succession capacity across the sales and distribution organization, fostering a culture rooted in the company’s purpose, destination, and diversity objectives. The position works with the MUGM/VP to deliver business results, with key customers to improve selling and execution, with cross-functional partners to drive efficiency and solve problems, and with teammates to inspire and motivate.

Requirements

  • High school diploma or GED.
  • 5–7 years of relevant experience.
  • Valid driver’s license.
  • 5–7 years working in and leading a sales organization and/or a DSD delivery organization.
  • Strong business acumen, including P&L management and revenue and Gross Profit management.
  • Familiarity with complex commercial selling strategies.
  • Excellent communication and organizational skills.
  • Strong leadership presence in front of large groups.
  • Ability to build followership and achieve common objectives.
  • Strong collaboration skills and ability to work cross-functionally.
  • Strong intrapersonal and interpersonal problem-solving skills.
  • Ability to solve complex problems decisively.
  • High accountability, ownership, and initiative; a can-do attitude.

Nice To Haves

  • Industry experience, preferably in CPG or Retail, or commensurate accountability and duties in other industries.
  • College degree or education; an associate’s or bachelor’s degree is preferred but not required.
  • Experience working closely with large customers to achieve results.

Responsibilities

  • Interpret business data and results, develop execution strategies, and direct the Sales Operations Organization toward business plan targets and metrics.
  • Oversee executional and operational targets and metrics through consistent and effective management routines.
  • Collaborate cross-functionally to achieve company business objectives and targets.
  • Drive operational efficiency and excellence to maximize safety, positively affect operating expenses, optimize operations, and serve customers.
  • Lead and motivate a team by communicating company goals and deadlines; engage and develop teammates through performance management, coaching, and training; implement continuous improvement methods; and embody company purpose and values.
  • Inspect marketplace execution and results, and coach and teach teams to develop and improve.
  • Communicate and drive adherence to policies and procedures related to people and Purpose.

Benefits

  • 401(k) match
  • Health coverage
  • Employee stock purchase plan
  • Career growth and development pathways
  • Dedicated training and personalized mentorship
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